Marketing Associate
3 weeks ago
- Serve as the main point of contact for partner travel agencies, handling inquiries, bookings, and requests in a timely and professional manner.
- Build and maintain strong relationships with travel agencies to promote the company’s services and offerings.
- Assist the Sr. Marketing Associate in planning and executing marketing campaigns targeted toward travel agencies and corporate accounts.
- Coordinate with travel agencies regarding promotions, packages, and seasonal offers to maximize bookings and revenue.
- Collaborate with internal departments (Front Office, Wellness & Spa, Admin Office) to ensure smooth coordination of reservations and guest requirements coming from agencies.
- Maintain organized records of travel agency accounts, bookings, agreements, and communications.
- Assist in preparing sales reports, presentations, and other documentation as required.
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
- Participate in brainstorming sessions and provide creative input on marketing and sales strategies.
REQUIRED SKILLS
- Good written and oral English communication skills
- Excellent PC Skills (MS Office: Word, Excel, PowerPoint, Publisher)
- Strong interpersonal and relationship-building skills
- Customer service-oriented with the ability to manage client expectations
- Ability to adapt to various situations and make sound decisions
- Organizational skills and attention to detail
- Ability to work collaboratively in a team environment and manage multiple tasks simultaneously
- Negotiation and problem-solving skills
QUALIFICATIONS
- Bachelor’s degree in Marketing, Business, Communication, Tourism, or a related field
- With at least 1–2 years of experience in sales, marketing, travel agency coordination, or related field (or an equivalent combination of education and experience)
- Professional and Courteous
- Well organized, detail-oriented, and able to handle multiple tasks
- Team player with a service-oriented mindset
- Patient, responsible, and proactive in handling client concerns
- Amenable to work in Angeles City, Pampanga
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