USRN Nurse Triage

2 weeks ago


Taguig, Philippines GRATITUDE JOBS Full time

Work shift: US Time Zone; Must be open to Night Shift Salary: 2-4 yrs Clinical Experience: 40K-50K Package 5-6 yrs Clinical Experience: 60K- 65Kpackage Start date: Immediately/ ASAP Joiners only Headcounts: 2-4 yrs experience is 5 HC, 5-6 yrs experience is 5 HC Position Summary: The Nurse Triage USRN will serve as the point of clinical contact for patients in the virtual behavioral health program. This role is responsible for scheduling appointments, assisting with rx refills, assessing patient symptoms, determining urgency, documenting interactions, and directing patients to the appropriate level of care. The nurse will operate within clinical protocols and escalate as needed to ensure patient safety. Key Responsibilities: • Conduct web and voice-based triage assessments for mental health and psychiatric patients • Utilize clinical judgment to determine next steps (e.g., schedule, escalate, refer) • Document encounters accurately in the electronic health record (EHR) system • Follow established clinical protocols and escalation pathways Requirements: • With an active USRN license, based in the Philippines • Minimum 2 years of clinical experience in triage, case management, or behavioral health • Strong verbal communication and documentation skills • Comfortable working onsite and in a voice-based environment • Must pass voice screening and clinical assessment • Job hoppers who change jobs frequently in less than a year should be rejected. • The candidates should have documents readily available, such as TOR and the Diploma


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