Team Leader

4 weeks ago

Quezon City, Philippines TALENTMATE Full time

Team Leader The Team Leader will be responsible for managing the performance of assigned Customer Service Agents and applying strategic processes to improve team performance and contribute to the ongoing improvement of the account. Improve & sustain team performance to deliver and exceed assigned key performance indicators (KPIs) Maintain a daily/weekly/monthly operating rhythm Manage productivity/ service levels Evaluate communications (chat, webform, voice) based on quality standards Train and educate staff to handle new procedures Drive efficiency and process improvement based on customer & client feedback Develop and maintain healthy and productive working relationships and team culture Ensure clear communication with key stakeholders Identify opportunities to improve that contribute to the success of the entire centre Implement development plans for underperforming agents Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace. Complete all necessary training requirements and professional development opportunities, self and team #J-18808-Ljbffr

  • Team Leader

    6 days ago

    Davao City, Davao, Philippines Wishcraft Creative Affairs Team, Inc Full time

    HIRING : TEAM LEADER FOR NORTH LUZONQualifications:- / f3male, preferred Davao resident-Not more than 4o y0-Flexible, confident and energetic-Accurate and operates with a high level of integrity-Ability to work well under pressure while working independently or as a team player-Can deal with all sorts of people-Can engage and carry a conversation and drive...

  • Team Leader

    6 days ago

    Baguio City, Cordillera, Philippines Wishcraft Creative Affairs Team, Inc Full time

    HIRING : TEAM LEADER FOR NORTH LUZONQualifications:- / f3male, preferred Baguio resident-Not more than 4o y0-Flexible, confident and energetic-Accurate and operates with a high level of integrity-Ability to work well under pressure while working independently or as a team player-Can deal with all sorts of people-Can engage and carry a conversation and drive...

  • Team Leader

    1 week ago

    Quezon City, National Capital Region, Philippines Woodfields Consultants, Inc Full time ₱1,000,000 - ₱3,000,000 per year

    Team LeaderJob QualificationsEducation:Bachelor of Science in Civil /Mechanical Engineering, Preferably with Master's DegreeLicense:Licensed Civil/Mechanical EngineerExperience:Minimum 10 years of experience with DAED experience as Team LeaderJob Type: Fixed termWork Location: In person

  • Team Leader

    8 hours ago

    Quezon City, National Capital Region, Philippines Afni, Inc. Full time

    TheTeam Leaderis responsible for supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing...

  • Team Leader

    3 weeks ago

    Quezon City, Philippines Infinity Outsourcing Services Full time

    Store Name: Smashing Lemons (Lam Heung Ling) - Job Summary: As a Store Team Leader, you will be responsible for overseeing daily store operations, leading a team of associates, and ensuring exceptional customer service. You will play a crucial role in driving sales, maintaining store standards, and fostering a positive work environment. - Qualifications:...

  • Team Leader

    1 week ago

    Quezon City, Philippines Infinity Outsourcing Services Full time

    Store Name: Smashing Lemons (Lam Heung Ling) - Job Summary: As a Store Team Leader, you will be responsible for overseeing daily store operations, leading a team of associates, and ensuring exceptional customer service. You will play a crucial role in driving sales, maintaining store standards, and fostering a positive work environment. ...

  • Team Leader

    1 week ago

    Quezon City, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱600,000 - ₱800,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Manila for a Team Leader - Insurance Healthcare (Dayshift). The Team Leader will oversee the daily operations of their team, manage performance, and ensure objectives are met. Primary tasks include guiding and mentoring team members, facilitating...

  • team leader

    1 week ago

    Quezon City, National Capital Region, Philippines ZC KINGS MANPOWER COOPERATIVE Full time ₱600,000 - ₱800,000 per year

    What you'll be doingSupervise and lead a team of skilled workers in the manufacturing and logistics operationsCoordinate and schedule team activities to meet production and delivery targetsMonitor and evaluate team performance, providing feedback and coaching to ensure high-quality workIdentify and resolve any issues or bottlenecks within the production and...

  • Team Leader

    1 week ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱2,000,000 - ₱2,500,000 per year

    Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...

  • Team Leader

    6 days ago

    Quezon City, National Capital Region, Philippines Probe CX Full time

    Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilitiesTo manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team to...