QA Specialist

4 weeks ago


Bulacan Philippines STO Global Fast Express PH Group Corporation Full time

Job Title: Quality Assurance Specialist Location: Meycauayan City Company: STO Global Fast Express Philippines Group Corporation About Us: STO Global Fast Express Philippines is one of the leading express delivery service providers committed to efficient, reliable, and customer-focused logistics solutions. As we continue to grow nationwide, we are looking for a Quality Assurance Specialist who will help maintain and improve our service standards across all branches and operations. Key Responsibilities: Monitor, evaluate, and ensure compliance with company service standards and operational procedures. Conduct audits and performance checks across branches, hubs, and delivery teams. Identify process gaps and recommend corrective actions to improve service quality. Coordinate with Operations, Customer Service, and HR departments to implement quality improvement programs. Prepare and present QA reports and findings to management. Handle customer feedback analysis and recommend preventive measures. Support in policy development and training related to quality and operational excellence. Qualifications: Bachelor’s degree in Business Administration, Industrial Engineering, Logistics Management, or any related field. At least 1–2 years of experience in Quality Assurance, preferably in logistics, courier, or express delivery industries. Strong analytical and problem-solving skills. Excellent communication and reporting abilities. Detail-oriented and results-driven. Willing to travel to branches and hubs for audits and inspections. Why Join Us? Be part of a fast-growing express delivery company shaping the future of logistics. Opportunities for career development and growth. Competitive compensation and benefits package. #J-18808-Ljbffr


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