Customer Service Agent

14 hours ago


Ortigas Pasig City, Philippines J-K Network Full time

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant. Position: Customer Service Agent (Banking) Industry: IT Company Location: Ortigas, Pasig City Salary: Php18,000 – Php25,000 Schedule: Graveyard Schedule Work Set up: Work on site Benefits: ✨ Government mandated Benefits ✨ HMO ✨ 13th month pay ✨ Leave Credits ✨ Joining Bonus Job Requirements: ✨ Open for Fresh Graduates and Undergraduates ✨At least 1 year of work experience in CSR role is advantage ✨Experience working in BPO company is a plus ✨Willing to work fully on site at graveyard shift ✨Amenable to start as soon as possible Job Responsibilities: ✨ Responding to customer questions/inquiries via phone call, messages and email ✨ Assisting customers with order placement, billing inquiries, and service requests. ✨ Verifying customer identity and update records securely. ✨ Providing accurate information about products, services, and account details. ✨ Ensuring entries are clear, complete, and accurate. Recruitment Process: Online interview and Face to Face ✨ Initial interview ✨ 2nd interview ✨ Final interview ✨ JOB OFFER



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