Claims Coordinator
4 weeks ago
The Claim Coordinator is responsible for supporting the end-to-end claims process related to transportation, warehousing, and customer disputes. This role ensures timely collection of supporting documents, accurate claim validation, and clear communication with internal teams, carriers, and customers. The member plays a critical role in reducing revenue leakage, improving claim resolution turnaround, and maintaining compliance with client and carrier requirements. Key Responsibilities Claim Intake & Documentation Receive, log, and track claims (loss, damage, shortage, detention, demurrage, chargebacks, etc.). Review incoming claim requests for accuracy and completeness. Collect proof-of-delivery (POD), bills of lading (BOL), photos, invoices, and other required documentation. Claim Processing & Validation Validate claims against contracts, SOPs, and carrier/client agreements. Escalate discrepancies or missing information to Operations, Customer Service, or Warehouse teams. Assist in preparing claim packets for submission to carriers or clients. Communication & Coordination Act as a liaison between internal departments (Operations, Customer Service, Billing) and external stakeholders (carriers, vendors, clients). Provide claim status updates to customers and account managers. Support resolution of claim disputes by clarifying details and ensuring compliance with claim timelines. Support other functions in the same group when its needed. Reporting & Analysis Maintain accurate claim logs and trackers in WMS/TMS/ERP systems. Prepare periodic reports on open claims, resolution timeframes, recovery rates, and root causes. Support continuous improvement by identifying recurring claim trends. Qualifications Education: Bachelor’s degree preferred (Supply Chain, Business Administration, or related field) or equivalent work experience. Experience 1–3 years in logistics, transportation, warehousing, billing, or claims support. Familiarity with 3PL operations and carrier processes (UPS, FedEx, USPS, LTL, FTL, drayage) is an advantage. Skills Strong attention to detail and organizational skills. Proficiency in MS Excel, Word, and claim management systems (WMS, TMS, ERP). Excellent written and verbal communication. Ability to manage multiple tasks and deadlines in a fast-paced environment. #J-18808-Ljbffr
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Claims Handler Manager
3 weeks ago
Quezon City, Philippines P and I Claims Management Inc. Full timeOverview On-site - Quezon City Fresh Graduate/Student Diploma Full-time HR Officer P and I Claims Management Inc. Job Description Reports directly to the Head of Operation Analyze and evaluate the claims based on the relevant documents submitted to determine whether the claims are valid, and to establish the party liable. Prepares full report for the Head of...
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Claims Adjuster
5 days ago
, Davao del Sur, Philippines Southern Maligaya Taxi, Inc. Full timeA Claims Adjuster is responsible for evaluating insurance claims to determine the extent of the company's liability. This includes investigating claims, verifying coverage, negotiating settlements, and ensuring timely resolution in accordance with policy terms and company procedures. Responsibilities Review and investigate insurance claims (property, auto,...
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Pharmacy Claims Coordinator
3 weeks ago
Cebu City, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full timeOverview We\'re looking for a Pharmacy Claims Auditor to safeguard our claims data and prevent fraud. You\'ll conduct audits, analyze billing activities, and ensure compliance with regulations. What Youll Do Conduct desk and on-site pharmacy audits. Review claims for errors, discrepancies, or fraud. Communicate with pharmacies to resolve billing issues....
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Claims Assistant
1 week ago
Quezon City, National Capital Region, Philippines CLIMBS Life and General Insurance Cooperative Full time ₱400,000 - ₱600,000 per yearReceive, review, and process non-life insurance claims (e.g., fire, motor, property) by validating documents and coordinating with clients or agents for compliance.Maintain accurate and updated records of claims filed, processed, and settled, ensuring proper documentation and timely reporting.Coordinate with underwriters, adjusters, and other departments to...
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Head of Claims
1 week ago
Makati City, National Capital Region, Philippines Philinsure Full time ₱2,000,000 - ₱2,500,000 per yearJob Title: Head of Claims DepartmentObjectives:Lead and manage the end-to-end claims process to ensure timely, fair, and efficient resolution in line with target turnaround times.Serve as the primary liaison between clients, adjusters, and insurance companies / representatives to ensure the necessary support is provided for effective claims...
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Claim Assistant
2 weeks ago
Cebu City, Philippines Access Care Proactive Health Full timeJob Title: Claims Specialist Location: Onsite – Cabancalan, Mandaue City, CebuSchedule: Monday to Friday | Shifting schedule (mostly 8:00 PM – 5:00 AM )Employment Type: Full-time About the Role We are looking for a highly organized and detail-oriented Claims Specialist to join our healthcare operations team. This role ensures that all insurance claims...
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Claims Analyst
2 days ago
Mandaluyong City, National Capital Region, Philippines EPS Consultants Full time ₱300,000 - ₱480,000 per yearThe primary role of this position is to support Claims Adjusters located in North America by completing various tasks as instructed. The Claims FNOL Handler will be responsible for a range of activities, including receiving and registering claims, reviewing insurance policies, documenting claims, and coordinating with adjusters, keeping detailed record of...
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Claims Expert
1 week ago
Mandaluyong City, National Capital Region, Philippines Surbana Jurong Group Full time ₱1,500,000 - ₱3,000,000 per year- Official designation: ACMS-7 Claims Expert (CP S-03a, S-03b) (SC)- Brief outline of Terms of Reference (TOR):1. Manage claims matters and disputes arising for CP s-03a, S-03b.These include, but will not be limited to, Extension of Time and Cost Claims submitted by the Contractor pursuant to Sub-clause 20.1 and other relevant provisions of the Contract....
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Claims Evaluator
2 days ago
Makati City, National Capital Region, Philippines Pioneer Insurance & Surety Corporation Full time ₱900,000 - ₱1,200,000 per yearDuties and ResponsibilitiesChecks and processes claims for in-house adjustment/assessment.Attends and conducts inspections of properties with claims requiring in-house adjustment.Verifies claims' Policy Coverage/s.Canvasses/negotiates with dealers and suppliers on prices of part/s for replacement.Negotiates with claimants on the for and amount of claims...
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Claims Lead
1 week ago
Quezon City, National Capital Region, Philippines BENBY ENTERPRISES, INC. Full time ₱2,000,000 - ₱2,500,000 per yearThe Claims Team Leader is responsible for overseeing the daily operations of the claims team to ensure the accurate and timely handling of claims and reimbursements. This role demands strong leadership, exceptional attention to detail, and a collaborative mindset to coordinate with various departments including Sales, Finance, and Operations.Key...