Claims Coordinator
4 days ago
The Claim Coordinator is responsible for supporting the end-to-end claims process related to transportation, warehousing, and customer disputes. This role ensures timely collection of supporting documents, accurate claim validation, and clear communication with internal teams, carriers, and customers. The member plays a critical role in reducing revenue leakage, improving claim resolution turnaround, and maintaining compliance with client and carrier requirements. Key Responsibilities Claim Intake & Documentation Receive, log, and track claims (loss, damage, shortage, detention, demurrage, chargebacks, etc.). Review incoming claim requests for accuracy and completeness. Collect proof-of-delivery (POD), bills of lading (BOL), photos, invoices, and other required documentation. Claim Processing & Validation Validate claims against contracts, SOPs, and carrier/client agreements. Escalate discrepancies or missing information to Operations, Customer Service, or Warehouse teams. Assist in preparing claim packets for submission to carriers or clients. Communication & Coordination Act as a liaison between internal departments (Operations, Customer Service, Billing) and external stakeholders (carriers, vendors, clients). Provide claim status updates to customers and account managers. Support resolution of claim disputes by clarifying details and ensuring compliance with claim timelines. Support other functions in the same group when its needed. Reporting & Analysis Maintain accurate claim logs and trackers in WMS/TMS/ERP systems. Prepare periodic reports on open claims, resolution timeframes, recovery rates, and root causes. Support continuous improvement by identifying recurring claim trends. Qualifications Education: Bachelor’s degree preferred (Supply Chain, Business Administration, or related field) or equivalent work experience. Experience 1–3 years in logistics, transportation, warehousing, billing, or claims support. Familiarity with 3PL operations and carrier processes (UPS, FedEx, USPS, LTL, FTL, drayage) is an advantage. Skills Strong attention to detail and organizational skills. Proficiency in MS Excel, Word, and claim management systems (WMS, TMS, ERP). Excellent written and verbal communication. Ability to manage multiple tasks and deadlines in a fast-paced environment. #J-18808-Ljbffr
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Claims Assistant
5 days ago
Davao City, Davao, Philippines FPG Insurance Inc Full time ₱120,000 - ₱180,000 per yearBuild a career with FPG Insurance and be part of a team that creates dynamic, customer-focused insurance solutions.Our focus is on commitment and innovation across solutions for our clients, partners, shareholders, and employees alike. This focus results in the creation of an environment in which innovation, ideas, and empowerment is unreservedly encouraged....
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Claims Assistant
1 week ago
Quezon City, National Capital Region, Philippines CLIMBS Life and General Insurance Cooperative Full time ₱400,000 - ₱600,000 per yearReceive, review, and process non-life insurance claims (e.g., fire, motor, property) by validating documents and coordinating with clients or agents for compliance.Maintain accurate and updated records of claims filed, processed, and settled, ensuring proper documentation and timely reporting.Coordinate with underwriters, adjusters, and other departments to...
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Head of Claims
1 week ago
Makati City, National Capital Region, Philippines Philinsure Full time ₱2,000,000 - ₱2,500,000 per yearJob Title: Head of Claims DepartmentObjectives:Lead and manage the end-to-end claims process to ensure timely, fair, and efficient resolution in line with target turnaround times.Serve as the primary liaison between clients, adjusters, and insurance companies / representatives to ensure the necessary support is provided for effective claims...
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Claims Analyst
3 days ago
Mandaluyong City, National Capital Region, Philippines EPS Consultants Full time ₱300,000 - ₱600,000 per yearThe primary role of this position is to support Claims Adjusters located in North America by completing various tasks as instructed. The Claims FNOL Handler will be responsible for a range of activities, including receiving and registering claims, reviewing insurance policies, documenting claims, and coordinating with adjusters, keeping detailed record of...
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Claims Staff
5 days ago
Makati City, National Capital Region, Philippines PhilBritish Insurance Full time ₱800,000 - ₱1,200,000 per yearClaims Staff is responsible for the efficient processing, evaluation, and settlement of insurance claims in accordance with company policies, service standards, and regulatory requirements. Ensures fair and timely claims handling to maintain client satisfaction and protect company interests.Key ResponsibilitiesReceive, record, and acknowledge policyholders'...
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Claims Evaluator
5 days ago
Makati City, National Capital Region, Philippines Pioneer Insurance & Surety Corporation Full time ₱900,000 - ₱1,200,000 per yearDuties and ResponsibilitiesChecks and processes claims for in-house adjustment/assessment.Attends and conducts inspections of properties with claims requiring in-house adjustment.Verifies claims' Policy Coverage/s.Canvasses/negotiates with dealers and suppliers on prices of part/s for replacement.Negotiates with claimants on the for and amount of claims...
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Claims Evaluator
2 weeks ago
Makati City, National Capital Region, Philippines Pioneer Insurance Full time ₱400,000 - ₱600,000 per yearJob roleReviews and approves claims within the assigned scope/level of authority and standard turnaround time.Maintains effective communication, coordination, and good relationship with clients, concerned business units, and other parties involved in the claims review process.Keeps abreast of external and internal opportunities for skills development and...
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Claims Assistant
1 week ago
Makati City, National Capital Region, Philippines Sun Life Grepa Financial, Inc. Full time ₱120,000 - ₱180,000 per yearJOB DESCRIPTION:Evaluates and process claims within prescribed turn around time and in accordance to standardprovisions of the Master Policy Contract.SCOPE AND RESPONSIBILITIESProcessing of ClaimsEncodes claims expense and releases benefits according the provisions of the policy.Preparation of Disbursement Request (DR)Ensures all claims are signed and...
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Claims Associate
5 days ago
Quezon City, National Capital Region, Philippines BENBY ENTERPRISES, INC Full time ₱900,000 - ₱1,200,000 per yearPosition Summary:The Claims Team Leader is responsible for overseeing the daily operations of the claims team to ensure the accurate and timely handling of claims and reimbursements. This role demands strong leadership, exceptional attention to detail, and a collaborative mindset to coordinate with various departments including Sales, Finance, and...
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Claims Officer
3 days ago
Makati City, National Capital Region, Philippines Yapster e-Conglomerate, Inc. Full time ₱360,000 - ₱540,000 per yearPolaris Reinsurance Brokers, Inc. is a licensed professional reinsurance brokerage firm in the Philippines dedicated to providing innovative and reliable risk management solutions.With deep industry knowledge and strong relationships with both local and international reinsurers, Polaris Reinsurance delivers customized reinsurance programs designed to...