Sales Support Licensing

1 week ago

Quezon City, Philippines ConnectOS Full time

Join to apply for the Sales Support Licensing (AU MSP, WFH) role at ConnectOS Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT) We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining the organization, you are joining an organization driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents and our differences. Responsibilities Previous inside sales experience in an IT distributor or MSP with indirect licensing support experience between MSP and a vendor. Provide outstanding customer service and sales support to our customers and sales team. Provide outstanding customer service and sales support to our customers and tier 1 (Enterprise) sales team. Manage sales calls, provide product support including recommendations, orders status updates and manage order deliverables. Renewal Management: Oversee and execute indirect CSP renewals, ensuring timely and accurate licensing for Microsoft products and services. Upselling and Cross-Selling licences. Work with sales/technology SME’s to facilitate ongoing run-rate transactions. Maintain product knowledge across key vendors and participate in ongoing training, primarily Microsoft and our other software vendors. Assist and deal with Enterprise clients transactional queries around Licensing. Client Support: Act as a point of contact for existing business clients, addressing inquiries and resolving issues related to renewals and licensing. Generate quotes. Maintain relationships with software vendors and Distributors. Build and maintain relationships with internal sales teams and key contacts within the BA client base. Manage margin with Existing Business. Knowledge of Microsoft licensing models, including indirect CSP programs, is highly desirable, not mandatory. Benefits & Perks WFH Medical, Dental Coverage and Life insurance from day 1 of employment Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) Competitive salary package and annual appraisal Financial Assistance Program Mandatory Government Benefits and 13th Month Pay Complimentary Sleeping Quarters, Coffee at no cost Complimentary Office Fitness and Wellness Facilities at no cost Regular Company Events, Work Life Balance, and Career growth opportunities Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA Join ConnectOS NOW ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Equal Employment Statement Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes. #J-18808-Ljbffr

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