Service Desk Delivery Manager
3 days ago
Sourcing Associate Position at Tata Consultancy Services. Responsibilities Candidate should have minimum of 17+ yrs. experience. Should have Global Service Desk domain experience managing a team of 200+ FTE across multiple geo’s. Comfortable with working in night shifts as per business requirement. Experience in performing client facing role and maintain high level of customer satisfaction. Exposure to project financial management, top line, bottom line, margins, levers to improve margins. Acting as the bridge between client and operational delivery teams. Excellent communication around issues and opportunities – get things done, make things happen. Stakeholder Management – collaborating with client & internal senior leaders on
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Service Desk Manager
2 weeks ago
Taguig, National Capital Region, Philippines Peak Credit Limited Full time ₱80,000 - ₱140,000 per year/ RequirementsJob Title: Service Desk Manager (IT – Service Desk BPO)Category: Service Desk / End User ServicesWork set up: Amenable to work in Taguig and Pasig / 100% RTOWork shift: NightshiftSalary budget: Up to PHP 140,000Experience: 5+yearsRequirementsExperience in handling multilingual• At least 2 years as a manager• Solid experience handling BPO...
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Service Desk Manager
3 weeks ago
Taguig, Philippines ECI Full timeECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...
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Service Desk Manager
2 weeks ago
Taguig, National Capital Region, Philippines FMC SWITZERLAND II GMBH, MANILA ROHQ Full time ₱600,000 - ₱1,200,000 per yearSERVICE DESK MANAGERAt FMC, our employees are guided by our purpose: Innovation for Agriculture, Solutions for the Planet. We provide farmers innovative solutions that increase the productivity and resilience of their land. From our industry-leading pipeline to novel biologicals and precision technologies, we are passionate about the power of science to...
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Service Desk Manager
2 weeks ago
Taguig, National Capital Region, Philippines ECI Full time ₱2,000,000 - ₱2,500,000 per yearECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...
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Global Service Desk Delivery Leader
3 days ago
Taguig, Philippines Tata Consultancy Services Full timeA leading IT services company based in Taguig is seeking a Sourcing Associate with over 17 years of experience in global service desk management. You will be involved in client-facing roles, ensuring high levels of customer satisfaction while managing a large team. The ideal candidate possesses strong leadership and communication skills and is comfortable...
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Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title: SERVICE DESK MANAGER - MULTILINGUAL SERVICE DESK ACCOUNT Work Setup and location Onsite in Taguig | Night Shift Schedule Salary Package: up to 150,000.00 depending on experience and expertise Job Summary: The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a...
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Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title: SERVICE DESK MANAGER - MULTILINGUAL SERVICE DESK ACCOUNT Work Setup and location Onsite in Taguig | Night Shift Schedule Salary Package: up to 150,000.00 depending on experience and expertise Job Summary: The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a...
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Specialist, R2R Service Delivery
2 weeks ago
Taguig, National Capital Region, Philippines Delivery Hero Full time ₱1,200,000 - ₱2,400,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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IT Service Desk Team Leader
2 weeks ago
Taguig, Philippines DITO Telecommunity Corporation Full timeTalent Acquisition Specialist at DITO Telecommunity Corporation Overview Monitor the performance quality of outsourced IT Service Desk members handling Level 1 escalations, ensuring adherence to defined SLAs. Analyze ticket trends and implement improvement initiatives to optimize service delivery. Leverage data analytics and tools such as Power BI to drive...
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IT Service Desk Team Lead
1 week ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱470,400 - ₱587,200 per yearWe need 20 IT Service Desk Team Lead in Taguig 1 Day Hiring ProcessLocation: One World Square, Upper McKinley Hill Taguig City Set-up: OnsiteJob Title: Service Desk Team LeadSchedule: Graveyard shift & shifting scheduleStart date: ASAP/OctoberJob description:As a Service Desk Team Leader, you will oversee a team of Service Desk Analysts, managing daily...
