HR Operations Professional

Avaloq Makati, National Capital Region, Philippines HR Operations Professional Avaloq Makati, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries and more than 160 clients in 35 countries. We are an industry‑leading provider of wealth management technology and services for financial institutions worldwide, including private banks, wealth managers, investment managers, retail and neo banks. Our research‑led approach and continual innovation are powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Position Overview The Global HR Operations & Service Delivery team provides end‑to‑end HR services across multiple countries, ensuring compliance, accuracy and efficiency in all HR processes. We work closely with Global HR, local HR managers, regional teams and employees to deliver consistent HR support while continuously improving systems and processes. Being part of the HRO team means contributing locally while collaborating globally, sharing best practices and supporting our people across borders. Your Key Tasks Manage HR administration across the full employee lifecycle, including onboarding, employment changes, compensation and benefits administration, leave management and off‑boarding. Prepare and manage employee documentation (contracts, amendments, confirmation letters, termination letters) and maintain personnel files. Maintain accurate and compliant employee data in HRISs, ensuring integrity and confidentiality. Serve as the first point of contact for employees, providing advisory and support through the HR ticketing system to ensure consistent and timely solutions. Ensure compliance with Philippine labour law, social security and other statutory requirements. Manage relationships with external vendors (e.g., payroll and benefits providers) and coordinate with statutory authorities (SSS, PhilHealth, Pag‑IBIG) to ensure compliance and timely service delivery. Support payroll activities to ensure accuracy and compliance. Conduct HR audits to ensure alignment with local standards, statutory rules and internal policies. Contribute to HR process optimisation, projects, initiatives and engagement activities to improve efficiency and employee experience. Liaise with the regional HR operations contact to ensure alignment, escalation management and consistent delivery across the region. Collaborate with HR colleagues across Asia and globally to deliver consistent and compliant HR support. Qualifications Bachelor’s degree in Human Resources, Business, Accounting or related field. At least 5 years of working experience in an HR Operations role, preferably in an international environment. Strong knowledge of Philippine labour law and compliance requirements. Familiarity with payroll processes for the Philippines is an advantage. Experience with SAP SuccessFactors, plus good MS Office knowledge. Reliable, responsible and customer‑oriented personality. Strong attention to detail, analytical skills and ability to work in a dynamic environment. Knowledge of HR processes in other Asian countries is an advantage. Additional Information We support a healthy work‑life balance by offering hybrid and flexible working arrangements for most Avaloqers. Avaloq embraces diversity and fosters an inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other traits that make us unique. We do not accept speculative CV submissions from recruitment agencies or unsolicited candidate submissions. Referrals increase your chances of interviewing at Avaloq by 2×. #J-18808-Ljbffr