Vendor Manager
1 week ago
Overview Vendor Manager (Collections) - Credit Business Location: Mandaluyong, National Capital Region, Philippines Job Description The Vendor Manager is responsible for managing relationships with Debt Collection Agencies (DCAs) and ensuring optimal recovery performance. This role involves monitoring vendor performance, enforcing compliance with contractual agreements, and implementing strategies to improve repayment rates while minimizing risk. The position also requires data-driven decision-making, negotiation with vendors, and alignment with internal stakeholders to optimize collection processes. Responsibilities Manage operations and performance of the Debt Collection Agencies (DCAs) to ensure that targets are met. Monitor and analyze Debt Collection Agencies metrics (e.g., recovery rates, promise-to-pay conversion, delinquency trends); provide actionable insights and drive improvement plans. Ensure vendors comply with internal policies, industry regulations, and customer treatment guidelines. Create and maintain performance dashboards, conduct data-driven reviews, and provide regular reports to senior leadership. Act as an escalation point for disputes, complaints, or irregular vendor practices; coordinate with Legal, Compliance, and Customer Service as needed. Qualifications / Requirements Oversee and manage third-party collection agencies, ensuring adherence to SLAs and KPIs. Track and analyze vendor performance, providing regular feedback and implementing corrective actions when necessary. Conduct periodic vendor reviews and audits to ensure compliance with contractual obligations and regulatory requirements. Develop and execute strategies to optimize debt recovery while maintaining a customer-centric approach. Identify trends and areas for improvement, recommending solutions to enhance collection efficiency. Monitor repayment trends and vendor performance through data analysis. Generate reports and insights to support decision-making and performance optimization. Reporting of vendor performance to senior management. Negotiate commission structures, contract renewals, and service level expectations. Align with internal teams (e.g., Finance, Compliance, Risk, BI) to drive seamless collection operations. Manage the billing process for in-house service providers, ensuring timely validation, reconciliation, and processing of payments in coordination with Finance and Procurement teams. Performs other functions that may be assigned from time to time Seniority level Associate Employment type Full-time Job function Management #J-18808-Ljbffr
-
Vendor Manager
1 week ago
Mandaluyong City, National Capital Region, Philippines Monee Full time ₱1,500,000 - ₱2,500,000 per yearMonee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...
-
Vendor Manager
5 days ago
Mandaluyong, Philippines VidaXL Services (PH) Inc. Full timeSummary of Job Role and Place in Organization We are seeking a proactive and results-driven Business Developer – BPO to identify, evaluate, and establish strategic outsourcing partnerships across East and Southeast Asia . This role focuses on sourcing qualified BPO vendors in creative services (e.g., 3D modeling, rendering, image/video production, content...
-
Vendor Relations Coordinator
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per yearStrong Partnerships, Stronger Balance Healthcare demands precision, but your life deserves balance. In this role, you'll manage vendor partnerships with global impact-then step away each weekend knowing your time is truly yours. Build a meaningful career in healthcare operations while keeping evenings and rest days for family, passions, and peace of mind. ...
-
ICT Manager
1 week ago
Mandaluyong, Philippines AvantePH Staffing and Consultancy Inc. Full timeThe ICT Manager is responsible for ensuring the stability, security, and efficiency of the organization’s IT infrastructure. This leadership role involves strategic planning, policy implementation, and continuous improvement of IT operations to support business growth. The position requires close collaboration with executives and department heads to align...
-
Technical Project Manager
6 days ago
Mandaluyong, Philippines Global payments Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
Property Manager
20 minutes ago
Mandaluyong, Philippines Tap Growth ai Full timeProperty Manager We are looking for a dedicated and experienced Property Manager to oversee our residential and commercial properties in Mandaluyong. The ideal candidate will have a strong background in property management, excellent communication skills, and a commitment to providing exceptional service to tenants and owners alike. Location: Mandaluyong,...
-
Property Management Specialist
3 weeks ago
Mandaluyong, Philippines Snapscale Full timeJob Title Property Management Specialist Snapscale Location Davao, Davao Region, Philippines Job Details Seniority level: Not Applicable Employment type: Full-time Job function: Sales and Management Industries: Outsourcing and Offshoring Consulting Responsibilities We are looking for a highly-skilled Property Management Specialist to perform the following:...
-
Project Manager
3 weeks ago
Mandaluyong, Philippines Ben Edictio Corp Full timeResponsibilities Collaborate with stakeholders in defining project scope, objectives, and timelines. Prepare budget proposals, manage expenditures, cost, and quality. Monitor KPIs, ROI, and project progress. Identify risks and change management. Plan and allocate project resources and manage vendors. Enforce governance processes. Lead post-implementation...
-
Project Manager for Events
6 days ago
Mandaluyong, Philippines Sinematika Inc. Full timeOverview Join to apply for the Project Manager for Events role at Sinematika Inc. is responsible for the planning, execution, and management of events from conception to completion, ensuring all aspects align with client expectations and organizational goals. Responsibilities Client Engagement: Conduct initial meetings to understand event objectives, scope,...
-
Sr. CRM Manager
3 weeks ago
Mandaluyong, Philippines HRTX Full timeKey Responsibilities: Customer Care Operations: Oversee and ensure high-quality performance across: (Technical Field Support, Brand and Customer Experience Center Operations & Escalation and Fulfillment. Develop and execute strategic plans to meet and exceed service KPIs including resolution rate, satisfaction scores, and churn reduction.Benchmark across...