
Vendor Manager
4 weeks ago
Overview
Vendor Manager (Collections) - Credit Business
Location: Mandaluyong, National Capital Region, Philippines
Job DescriptionThe Vendor Manager is responsible for managing relationships with Debt Collection Agencies (DCAs) and ensuring optimal recovery performance. This role involves monitoring vendor performance, enforcing compliance with contractual agreements, and implementing strategies to improve repayment rates while minimizing risk. The position also requires data-driven decision-making, negotiation with vendors, and alignment with internal stakeholders to optimize collection processes.
Responsibilities- Manage operations and performance of the Debt Collection Agencies (DCAs) to ensure that targets are met.
- Monitor and analyze Debt Collection Agencies metrics (e.g., recovery rates, promise-to-pay conversion, delinquency trends); provide actionable insights and drive improvement plans.
- Ensure vendors comply with internal policies, industry regulations, and customer treatment guidelines.
- Create and maintain performance dashboards, conduct data-driven reviews, and provide regular reports to senior leadership.
- Act as an escalation point for disputes, complaints, or irregular vendor practices; coordinate with Legal, Compliance, and Customer Service as needed.
- Oversee and manage third-party collection agencies, ensuring adherence to SLAs and KPIs.
- Track and analyze vendor performance, providing regular feedback and implementing corrective actions when necessary.
- Conduct periodic vendor reviews and audits to ensure compliance with contractual obligations and regulatory requirements.
- Develop and execute strategies to optimize debt recovery while maintaining a customer-centric approach.
- Identify trends and areas for improvement, recommending solutions to enhance collection efficiency.
- Monitor repayment trends and vendor performance through data analysis.
- Generate reports and insights to support decision-making and performance optimization.
- Reporting of vendor performance to senior management.
- Negotiate commission structures, contract renewals, and service level expectations.
- Align with internal teams (e.g., Finance, Compliance, Risk, BI) to drive seamless collection operations.
- Manage the billing process for in-house service providers, ensuring timely validation, reconciliation, and processing of payments in coordination with Finance and Procurement teams.
- Performs other functions that may be assigned from time to time
- Associate
- Full-time
- Management
-
Vendor Manager
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Monee Full time ₱1,500,000 - ₱2,500,000 per yearMonee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...
-
Vendor Relations Coordinator
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per yearStrong Partnerships, Stronger Balance Healthcare demands precision, but your life deserves balance. In this role, you'll manage vendor partnerships with global impact-then step away each weekend knowing your time is truly yours. Build a meaningful career in healthcare operations while keeping evenings and rest days for family, passions, and peace of mind. ...
-
Partner Development
4 weeks ago
Mandaluyong, Philippines First Multi-tech Industrial and Development Corporation Full timeOverview Partner Development & Contract Management Officer at First Multi-tech Industrial and Development Corporation. Position summary: Oversee the unit of Partner Development and Contract Management under SCD by identifying suitable vendors, negotiating with vendors to secure the best prices for products and services, and ensuring that vendors fulfill...
-
ICT Manager
4 weeks ago
Mandaluyong, Philippines AvantePH Staffing and Consultancy Inc. Full timeThe ICT Manager is responsible for ensuring the stability, security, and efficiency of the organization’s IT infrastructure. This leadership role involves strategic planning, policy implementation, and continuous improvement of IT operations to support business growth. The position requires close collaboration with executives and department heads to align...
-
Project Manager
2 days ago
Mandaluyong, Philippines Ben Edictio Corp Full timeResponsibilities Collaborate with stakeholders in defining project scope, objectives, and timelines. Prepare budget proposals, manage expenditures, cost, and quality. Monitor KPIs, ROI, and project progress. Identify risks and change management. Plan and allocate project resources and manage vendors. Enforce governance processes. Lead post-implementation...
-
Accounts Payable Representative
2 weeks ago
Mandaluyong, Philippines Remote VA Full timeOverview We are hiring for an Accounts Payable Representative who will be responsible for managing vendor payments, ensuring accuracy in financial records, and leveraging tools like QuickBooks Online and Rent Manager to maintain efficient accounts payable processes. The ideal candidate must ensure all invoices are classed correctly with the proper GL...
-
Project Manager for Events
3 weeks ago
Mandaluyong, Philippines Sinematika Inc. Full timeOverview Join to apply for the Project Manager for Events role at Sinematika Inc. is responsible for the planning, execution, and management of events from conception to completion, ensuring all aspects align with client expectations and organizational goals. Responsibilities Client Engagement: Conduct initial meetings to understand event objectives,...
-
Business Solutions Manager
3 weeks ago
Mandaluyong, Philippines Microgenesis Business Systems Full timeOverview We are seeking a visionary and results-driven Director for Business Solutions Management for Services to lead the development, deployment, and lifecycle management of the service offerings of Microgenesis. This role requires a balance of strategic thinking, creativity, market insight, and operational execution. The Director will define and enhance...
-
Contract Management Manager
1 week ago
Mandaluyong, Philippines ibex Full timeOverview Digital Realty seeks an agile professional for the Contract Operations & Data Management - Manager position within the Legal organization. This role is responsible for overseeing the abstraction, management and optimization of contract data and processes, ensuring high levels of accuracy, accessibility, and compliance. The Contract Data Manager...
-
Corporate Services Manager
3 weeks ago
Mandaluyong, Philippines Cobden & Carter International Full timeOverview A leading lifestyle retail company with a diverse portfolio across eyewear, beauty, and café concepts is seeking a Corporate Services Senior Manager to lead its core support functions, Engineering, Information & Systems, and Administrative Services. This role blends strategic planning and hands-on execution to ensure efficiency, innovation, and...