Operations Manager
4 weeks ago
About Us
MCW Restaurant Group is a growing multi-brand company behind some of the Philippines’ favorite restaurant concepts — from Gringo, Tatatito , Honeybon Café , Kaokee , and more. With 30+ stores and new flagship openings underway, we’re building a management team that can scale our brands while keeping each concept’s unique identity alive.
The RoleWe are looking for an experienced Operations Manager (OM) to oversee multi-unit restaurant operations. As an OM, you will be responsible for driving performance, developing leaders, and protecting brand standards across your assigned portfolio of stores. You will work closely with Area Managers, Store Heads, and Head Office support to ensure excellence in both execution and customer experience.
Key Responsibilities- Lead and manage multiple restaurant locations across one or more MCW brands.
- Ensure strong operational execution in sales, consistent service, and compliance with SOPs.
- Review P&L performance, labor %, food cost %, and drive profitability.
- Develop and mentor Area Managers and Restaurant Managers to deliver elevated guest experience; enforce accountability (discipline, training, succession planning).
- Build and enforce premium service culture (hospitality, discipline, upselling).
- Translate brand identity into operations (casual dining, café culture, upscale service).
- Support store openings, renovations, and rebranding projects.
- Collaborate with Marketing, Commissary, Procurement, and Finance to align strategies.
- 5–7+ years in multi-unit restaurant management (preferably casual dining, upscale casual, or café/bakery).
- Proven track record in managing Area Managers and Store Managers.
- Strong P&L management and business acumen.
- Experience in building + implementing SOPs, operations manuals, and training systems.
- Strong leadership presence: able to coach, discipline, and inspire.
- Seniority level: Director
- Employment type: Full-time
- Job function: Management, General Business, and Strategy/Planning
- Industries: Restaurants, Food & Beverages, and Hotels and Motels
Note: Referrals may increase your chances of interviewing. This posting reflects current opportunities and is not a guarantee of employment.
#J-18808-Ljbffr-
Admin & Finance Manager
4 weeks ago
Quezon City, Philippines HR Manager Account ( The Generics Pharmacy ) Full timeOverview HR Manager Account ( The Generics Pharmacy ) – On-site, Quezon City. 3-5 years of experience. Bachelor’s degree. Full-time. Responsibilities Oversee day-to-day administrative and financial operations. Prepare and manage budgets, financial reports, and forecasts. Ensure compliance with financial regulations and policies. Supervise finance team...
-
Operations Coordinator
7 days ago
Cebu City, Central Visayas, Philippines Operations Hub Control, Inc Full time ₱360,000 - ₱720,000 per yearCareersPosition: Operations CoordinatorJob Description:The Operations Controller reports to Operations Manager and ensures that the entire process meets customer's and internal requirements and is completed in an organized, efficient and safe manner.Process daily operation tasks according to applicable work procedures.Follow up with suppliers to ensure...
-
Distributor Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Valvoline Global Operations Full time ₱900,000 - ₱1,200,000 per yearWhy Valvoline Global Operations?AtValvoline Global Operations, we're proud to beThe Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate ofAramco, one of the world's largest...
-
Operations Manager
4 weeks ago
Quezon City, Philippines OOm PTE LTD Full timeThe Operations Manager is responsible for overseeing the daily operations of the OOm Institute. This role ensures compliance with the organisation, funding agencies, and customer requirements while developing and maintaining standard operating procedures (SOPs) to enhance operational efficiency. This role involves strategic planning, process improvement, and...
-
Operations Manager
4 weeks ago
Quezon City, Philippines Ayala Malls Full timeWe are looking for a Mall Operations Manager to help oversee the day-to-day operations of Vertis North . The role ensures seamless mall operations, excellent customer experiences, and a thriving business environment for our merchants. The role handles tenant relations and also supports the facilities management, security, housekeeping, and sustainability...
-
Operations Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Paramount Human Resource Multi-Purpose Cooperative Full time $70,000 - $120,000 per yearCompany DescriptionEstablished in 2005, Paramount Human Resource Multi-Purpose Cooperative aims to alleviate poverty by developing Filipino skills and abilities. Registered with CDA and DOLE, the cooperative has grown from 200 members and 2 business partners to over 10,000 members and 145 business partners. Supported by nearly 400 administrative staff, it...
-
Operations Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Banapple Pies and Cheesecakes Full time ₱900,000 - ₱1,200,000 per yearThe Operations Manager (OM) is in-charge of the overall store operations of the company. OM is responsible for each cluster's operational and financial performance working with the Area Managers.In general, duties include defining sales targets, setting financial goals, quality management, people management and development, and community relations. Likewise,...
-
Operations Manager
3 weeks ago
Quezon City, Philippines Apollo Management Inc. Full timeKey Responsibilities Oversee Daily Operations: Ensure that all staff adhere to service standards and operational procedures, maintaining a high level of customer satisfaction. 1. Staff Management: Recruit, train, and mentor restaurant staff, focusing on building a cohesive team that delivers exceptional service. Schedule staff hours and assign tasks...
-
Operations Manager
4 weeks ago
Quezon City, Philippines Apollo Management Inc. Full timeKey Responsibilities Oversee Daily Operations: Ensure that all staff adhere to service standards and operational procedures, maintaining a high level of customer satisfaction. 1. Staff Management: Recruit, train, and mentor restaurant staff, focusing on building a cohesive team that delivers exceptional service. Schedule staff hours and assign tasks...
-
Operations Manager
4 weeks ago
Quezon City, Philippines Apollo Full timeKey Responsibilities Oversee Daily Operations: Ensure that all staff adhere to service standards and operational procedures, maintaining a high level of customer satisfaction. Staff Management: Recruit, train, and mentor restaurant staff, focusing on building a cohesive team that delivers exceptional service. Schedule staff hours and assign tasks...
