Customer Success Manager, Sales

Note: This description has been refined to remove boilerplate, apply proper HTML structure, and present responsibilities and qualifications clearly. All content remains the same in substance where possible.

Customer Success Manager – Manila

Posted 1 day ago

Company: Experience Abroad

Experience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in Florida, USA, and Manila, Philippines, we bring over 18 years of combined experience in guiding interns and trainees toward success in the USA and across the globe. Our mission is to create opportunities for professional growth and cross-cultural understanding, helping participants develop skills and become ambassadors of their countries.

Role Description

We are looking for a Customer Relations & Compliance Officer to join our team. This is a full-time hybrid role based in Makati City, Philippines, with flexible work-from-home arrangements. The role involves ensuring excellent customer support, managing document compliance, and assisting with visa processes.

Key Responsibilities

• Attend to applicant inquiries via email, phone, social media, or in person
• Collect and organize required documents
• Assist in visa processing and application requirements
• Coach applicants in preparation for their visa interviews
• Monitor and track visa appointment schedules

Qualifications

• Bachelor's degree in Business, Management, or related field (fresh graduates are welcome to apply)
• Excellent communication and organizational skills
• Detail-oriented, customer-focused, and proactive
• Ability to multitask in a fast-paced environment

Why Join Us?

• Hybrid work set-up with flexibility
• Be part of a supportive and dynamic team
• Help students and professionals unlock opportunities abroad
• Gain hands-on experience in compliance and customer relations

Interested candidates may send their CV to

Customer Relations Manager – Caloocan City, National Capital Region

Salary: ₱ - ₱

Company: Y Sweet Dough Global Ventures Inc.

Posted 1 day ago

Job Description

About the role

This is a full-time role as a Customer Relations Manager at Sweet Dough Global Ventures Inc., based in South Caloocan Metro Manila. You will oversee all customer-facing activities and ensure a seamless experience for clients.

What you'll be doing

• Manage a team of customer service representatives and ensure high levels of customer satisfaction
• Develop and implement strategies to improve customer service processes and policies
• Handle complex customer inquiries and complaints, resolving issues in a timely manner
• Analyse customer feedback and data to identify areas for improvement and implement changes
• Collaborate with other departments to address customer needs
• Provide regular reports on customer service performance metrics
• Stay up-to-date with industry trends and best practices in customer relations

What we're looking for

• Minimum 5 years of experience in a customer relations or customer service management role
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Experience leading a team of customer service representatives
• Proficient in data analysis and reporting
• Knowledge of customer service best practices
• Degree in Business, Marketing, or related field is preferred

What we offer

Competitive salary, comprehensive benefits, opportunities for career advancement, and flexible work arrangements.

About us: Sweet Dough Global Ventures Inc. is a leading provider of bakery products in South Caloocan Metro Manila. Join our team and be part of a dynamic company that values its employees.

Customer Relations Manager – Makati City, National Capital Region

Salary: ₱ - ₱

Company: Leading Edge Executive Talent Search Inc.

Posted 1 day ago

Job Description

Role: CRM Manager to lead the Customer Relations Section under the After Sales Department. Responsible for customer satisfaction, resolving dealer concerns, and implementing strategies to support growth and brand image.

Key Responsibilities

Operations & Strategy

• Oversee daily customer relations operations for dealers and customers
• Develop and execute strategies to drive growth and loyalty
• Plan and manage annual business plan, budget, and operations

Customer Experience

• Maintain at least 95% customer satisfaction
• Respond to complaints within 24 hours; 50% resolution within 30 days
• Address complaints, investigate root causes, provide resolutions
• Lead, train, and coach team
• Build processes and foster continuous improvement

Performance & Reporting

• Analyze distributor/dealer performance, create action plans
• Align with international counterparts to achieve targets

Qualifications

Education & Experience

• Bachelor's degree in Business Administration, Marketing, or related field
• Proven experience in customer relations or customer service management

Skills

• Leadership, coaching, and team management
• Excellent communication, problem-solving, and data-driven decision-making
• Ability to handle multiple priorities under pressure

What We Offer

• Competitive salary package
• Opportunities for professional growth
• Be part of a dynamic company

Job Type: Full-time

• Additional leave
• Health insurance
• Life insurance
• Promotion to permanent employee

Posted today

Customer Relations Manager – Various Locations

Role: CRM Manager to lead player journeys, missions, VIP structures, and reward mechanics within a game platform. Manage lifecycle marketing campaigns and gamification elements via advanced CRM tools.

Job Type: Full-time

• Flextime
• Health insurance
• Promotion to permanent employee
• Staff meals provided

• Are you willing to learn new tools?

Customer Relations Personnel – Ayala Alabang, National Capital Region

Salary: ₱69500

Company: California Clothing Inc, licensee of GUESS PH

Posted 1 day ago

Job Description

MAJOR RESPONSIBILITIES: SALES

• Achieve daily sales quotas and KPIs
• Provide excellent customer service aligned with Guess selling culture
• Provide feedback on merchandise and manage stock per planogram

OPERATIONAL EXCELLENCE

• Daily counts, merchandise replenishment per planogram, maintain store cleanliness
• Execute security measures to prevent pilferage

JOB QUALIFICATIONS

• At least college level
• Preferably 6 months selling experience
• Good oral communication
• Physically fit with strong presentation

Job Type: Temporary; 10-day contract

Pay: From Php695.00 per day

Expected Start Date: 09/01/2025

Customer Relations Consultant – Australia

Posted 1 day ago

Job Description

Australia's leading specialist in jewellery and luxury watch insurance. We offer tailored coverage against loss, damage, and theft. We are growing and seeking customer-focused individuals to join our team.

Role: Customer Relations Consultant – first point of contact, handle inquiries, maintain records, support payment systems, and contribute to retention.

Key Responsibilities

• Customer Service Excellence
• Administrative Support
• Meet KPIs
• Brand Advocacy
• Data Management
• Training & Compliance
• Customer Retention

What We're Looking For

• Experience in customer service
• Excellent English communication
• Strong organizational and multitasking abilities
• CRM and MS Office proficiency

Contact details and application process may be included in the original posting.

Customer Relations Officer – Ramen Nagi Philippines

Posted 1 day ago

About the Company: Ramen Nagi Philippines under Fagokho Corporation; manages customer interactions to strengthen loyalty and enhance guest experience.

What to expect: Manage inquiries across channels, timely resolution, support campaigns, monitor sentiment, and gather insights to improve service quality.

Customer Relations Officer – Various Locations (Grocery/Retail Concepts)

Posted today

Job Description

Role focuses on customer interactions to strengthen brand loyalty and enhance guest experience, with collaboration with marketing and compliance teams.

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