Business Intelligence Analyst/ Specialist

3 weeks ago

Muntinlupa, Philippines Stark Asia Solutions Inc. Full time

Overview

We are looking for a detail-oriented and analytical Business Intelligence Analyst/Specialist to support our operations and analytics initiatives. The ideal candidate will have hands-on experience in a BPO environment, with strong technical skills in data analysis and reporting tools. This role will play a key part in driving business insights and operational efficiency.

Responsibilities
  • Analyze operational data to identify trends, insights, and opportunities for improvement.
  • Design and generate reports and dashboards using MS Excel , Power BI , and Microsoft Power Platform .
  • Collaborate with internal teams to understand data needs and deliver accurate analytics solutions.
  • Support continuous improvement efforts by providing actionable data-driven insights.
  • For certain roles: interact with and utilize Power Plant PI Systems for monitoring and analysis.
Qualifications
  • Minimum 2 years of experience as a Business Analyst – Operations & Analytics, preferably in a BPO setting .
  • Strong background in data analytics and performance reporting.
  • Proficient in Microsoft Excel , Power BI , and the Microsoft Power Platform .
  • Exposure to Power Plant PI Systems is non-negotiable for some roles .
  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent communication and collaboration abilities.
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