ACCOUNT MANAGER
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We are looking for a results-driven Account Manager to lead the growth, retention, and success of our high-value corporate partnerships.
In this role, you will act as the primary point of contact between client stakeholders and internal teams, elevating relationships from a traditional vendor-client setup into long-term strategic partnerships.
Your mission is to understand client business challenges and deliver innovative, Apple-integrated solutions that drive productivity, efficiency, and measurable value.
Key Responsibilities
1. Strategic Partnership & Advisory
Build and manage relationships across multiple levels—from IT and Procurement to executive leadership (CIO, COO, CFO)
Lead Quarterly Business Reviews (QBRs) focused on ROI, Total Cost of Ownership (TCO), and long-term technology strategies
Provide consultative solutions by identifying opportunities to integrate Apple technologies (macOS, iPadOS, Apple Intelligence) into business workflows
2. Growth & Revenue Management
Develop 1-3 year account plans, including hardware refresh cycles and solution roadmaps
Identify expansion opportunities within existing accounts (e.g., digital transformation initiatives)
Drive retention through proactive account management and value optimization
3. Technical & Compliance Coordination
Collaborate with technical teams to ensure seamless deployment of solutions at scale
Ensure alignment with industry standards, security, and compliance requirements
Serve as the escalation point for complex technical or operational issues
4. Market & Industry Insights
Stay updated on industry trends such as AI, customer experience innovation, and remote work security
Position solutions that address evolving business challenges and opportunities
Qualifications:
Minimum of 5 years of experience in Enterprise Account Management, Business Development, or B2B Sales.
Experience in the Academe, Education, or Technology sectors is an advantage.
Strong stakeholder management, relationship-building, and executive-level communication skills.
Solid understanding of enterprise IT solutions, including Mobile Device Management (MDM), Active Directory, cloud platforms, and device ecosystems.
Proven track record of driving account growth, expanding client relationships, and achieving high client retention rates.
Ability to identify business opportunities and develop strategic account plans to meet revenue and customer success objectives.
What We’re Looking For
A strategic thinker with a consultative selling mindset
Strong business acumen with the ability to translate insights into solutions
A relationship builder who prioritizes client success and long-term value
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