Collections Quality Control Specialist

3 days ago


Makati, Philippines Metropolitan Bank and Trust Company Full time

Be part of a leading financial institution.

Collections Quality Control Specialist

Department: Credit Operations/ Collections & Recoveries

Responsibilities:

The position is responsible for conducting various quality assurance (QA) tests for the Collections Department. The Quality Control Specialist is responsible for conducting different Day-2 review activities for Collections and ensuring that all errors are reported on time for prompt resolution. He/She shall assist in performing internal audits in the department, including collection agencies, and assist in the implementation of different QA test procedures.

Span of Control:

No Direct Reports

Requirements:

  • Bachelor’s degree holder; preferably a graduate of a business course
  • At least 2 years of experience in Collections; preferably handling self-assessment tests or quality assurance and training
  • Preferably with experience as a Collector
  • Proficient in the following Microsoft applications: MS Word, MS Excel, and MS PowerPoint

Apply Now:

Submit your resume here
Metrobank – Consumer Business Sector
6778 Ayala Avenue, Makati City

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