Lead Tech Support

21 hours ago

manila, metro manila, Philippines Boldr Full-time ₱1/year

Boldr is seeking a Team Captain, Technical Support to lead daily operations, coach staff, and ensure client satisfaction. You will escalate issues beyond frontline agents, collaborate with clients, and drive KPIs with a strong emphasis on growth and development.

You will mentor the team, manage performance dashboards, and coordinate with HR for staffing and training. This role follows US business hours with a hybrid setup, located in the Metro Manila area for a Boldr client-focused environment.