Situations Manager/Incident Manager

2 weeks ago


Metro Manila Philippines Capgemini Full time

We are looking for a skilled and proactive Situation Manager with at least 2 years of experience managing network incidents. The ideal candidate will have a certification related to network technologies (e.g., CCNA, CCNP, CCDP, JNCIA, JNCIE ) and strong communication skills to efficiently handle incidents, coordinate between teams, and ensure timely resolution. ITIL certification is highly preferred. Main criteria/requirements: Must have active or previous certification related to Network technologies (ex: CCNA, CCNP,CCDP,JNCIA,JNCIE etc.). The candidate must have good communication skills. Has at least 2 yrs of work experience as incident manager/coordinator. Someone with more than 2 yrs of work experience handling Network Operations is preferred. A candidate with ITIL certification is ideal. Must be amenable to work on hybrid set-up in our Pasay Office. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr



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