System Engineering Manager

1 week ago

Marikina, Philippines ScalableOS Full time

As a Manager of Systems Engineering, you will lead a talented team of systems engineers responsible for architecture and maintaining our core data center and cloud platforms. This hands‑on leadership role balances technical execution with strategic oversight and supports clients in demanding financial and medical services industries. You will mentor the team, serve as a key technical architect, and act as the primary escalation point for infrastructure operations. Job Responsibilities Lead, mentor, and develop a team of systems engineers, conducting annual performance reviews and supporting their professional growth. Manage team workflow, delegate tasks, and oversee project execution to ensure deadlines and service level agreements (SLAs) are met. Foster a collaborative and positive team environment that encourages knowledge sharing and high performance. Technical Strategy & Engineering Architect & Implement: Lead the design, implementation, and support of new technology projects, from initial scoping and client onboarding to final delivery. Manage Core Platforms: Take ownership of our multi‑tenant infrastructure, including VMware, Proxmox, and cloud environments in Azure. Optimize & Maintain: Proactively monitor our systems with CheckMK, manage storage on Pure Storage and HPE, and ensure the health of our Citrix delivery platforms and other key technologies. Troubleshoot & Resolve: Act as the final escalation point for complex technical issues, performing deep‑dive root‑cause analysis and collaborating with support teams for timely resolution. Collaborate & Innovate: Work closely with a team of skilled engineers to share knowledge, improve processes, and evaluate emerging technologies. Provide Critical Support: Participate in a rotating on‑call schedule to provide after‑hours support for critical infrastructure. Flexibility: Ability to work weekends for project roll‑outs, maintenance tasks, etc. Technical Skills Virtualization: Redhat OpenShift, VMware ESXi/vCenter, Proxmox VE Application & Desktop Delivery: Citrix Virtual Apps and Desktops, Citrix NetScaler (ADC) Storage: Pure Storage, HPE Monitoring: CheckMK or similar enterprise monitoring tools Qualifications Experience: Minimum 8 years in a system engineering role, preferably in an MSP environment. Leadership: Minimum 2-3 years of formal leadership experience, including people management, mentorship, and team development. Problem‑Solver: Logical thinker who identifies root causes and implements long‑term solutions. Ownership: Self‑starter who works independently and engages the team to mitigate risk and achieve project goals. Resilience: Performs well under pressure and manages priorities effectively, even with short deadlines. Certifications: Industry certifications such as Azure Solutions Architect Expert, MCSE, VCP, or CCP highly desirable. Availability: Must work Eastern Time (EST) business hours and be available for occasional night/weekend work as part of the on‑call rotation. Job Requirements Willing to accept a long‑term work‑from‑home arrangement. Amenable to a permanent night shift schedule. #J-18808-Ljbffr

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