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Alabang Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager) – WNS Muntinlupa City, National Capital Region, Philippines.
Why Join UsWe promise our employees role clarity, coaching and mentoring, professional development and a structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy a wide variety of best-in-class benefits including free HMO coverage for self and dependents from Day 1. You may also contribute to society through our WNS Cares Foundation, with opportunities to support meaningful initiatives in the community.
Company DescriptionAbout WNS: WNS Philippines – Established in 2008, WNS Philippines delivers the full spectrum of BPM services across multiple domains. WNS has more than 11,000 employees across 11 sites in 4 key cities, including Muntinlupa City. WNS values are Client First, Integrity, Respect, Collaboration, Learning, and Excellence.
Job Description- Must have good problem solving, decision making & analytical skills.
- Manages team performance.
- Provide effective coaching and constructive feedback to subordinates.
- Performs administrative tasks for Operational support.
- Lead teams into achieving metric goals, complete monthly deliverables and tasks.
- Completed at least 2 years in College
- Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager
- Preferably with experience in Travel, Healthcare, Insurance or Financial Account
- Structured career path
- Growing and expanding team – more internal career progression opportunities for all
- Safe work environment
- Free HMO coverage from Day 1, including dependents
- Skills training opportunities
- Paid leaves
- Annual appraisal
- Entry level
- Full-time
- Customer Service
- Outsourcing/Offshoring
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