Business Manager
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Job Description
The Branch Manager is responsible for the administration and efficient daily operation of the branch, including operations, lending, product sales, customer service, compliance, security and safety. Responsible for attaining branch goals through active participation in sales management and management reporting. Provides leadership, training and supervision of Branch Staff.
Duties & Responsibilities :
Initiates plans/strategies for marketing loans for prospective clients in pursuit of the branch target for loan portfolio
Manages staff’s pro-active account monitoring and servicing activities to help ensure maintenance of good loan portfolio quality
Maintains good public relations with customers and the local community
Supervises the day to day operational functions of the branch including: vault, drawer and cash balancing; overseeing teller and customer service duties; and assisting and approving customer transactions within authority limits
Complies with all department and company policies, procedures and regulations
Provides inputs for the improvement of existing policies and guidelines of the lending operation
Is responsible for the general maintenance of the facility. Ensures that all security procedures are strictly followed, branch is operationally sound, and satisfactory audits are achieved
Approves the Manage Logon ID information of clients for Mobile App registration
Minimum Skills/Qualifications:
- A. Graduate of a 4-year degree course, preferably in business-related disciplines (Finance / Management/ Economics, etc.)
- B. At least 5 years of experience in the banking industry (Rural Banks, microfinance-focused NGOs as well)
- C. Familiarity with the community of the branch (main markets, target segment, local network and connections, etc.)
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