Night-Shift QA Supervisor — Call Center Quality Lead

Job Description: Are you an experienced BPO leader who knows how to turn operational challenges into measurable business results? Were looking for a driven, commercially minded Call Center Operations Manager to lead contact center operations in our growing Davao City office. This is an exciting opportunity for an accomplished operations professional who can...

Job Description Performance Support Davao, Philippines Onsite Quality Assurance Supervisor | Telco Drive data-driven breakthrough results. Join our team today and unleash your full potential! About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA,...

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Qualifications At least a high school graduate with a diploma/certificate Average to excellent...

Resolv Global is seeking an experienced Call Center Operations Manager to lead our Davao City contact center, driving performance and ensuring SLAs are met with high service quality. You will manage Team Leaders and Supervisors, analyze data, and build strong client relationships across international programs, partnering with Workforce Management, HR and...

About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...

Full Potential Solutions (FPS) is seeking a Quality Assurance Supervisor to lead a telco-focused QA team with a data-driven approach. You will supervise analysts, develop monitoring frameworks, and drive improvements across evaluations and reporting. This is an onsite role in Davao City with night shifts, collaborating with Operations and Training to boost...

About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to...

Resolv Global is seeking an experienced Call Center Operations Manager to lead our Davao City contact center. You will drive performance, manage Team Leaders and Supervisors, and ensure SLAs and client KPIs are met while maintaining high service quality. This role requires strong people leadership, data analysis, and the ability to build lasting client...

We are looking for motivated and customer-focused individuals to join our team in Taguig City. This is a great opportunity for fresh graduates and first-time job seekers. Previous call center experience is not required, and training will be provided. Key Responsibilities Answer incoming customer calls and inquiries. Assist customers with questions,...