Work from Home

4 weeks ago

Cavite City, Philippines Firstsource Full time

Overview A Loan Processor for US residential mortgages is responsible for managing, reviewing, and preparing all documentation related to mortgage loan applications from initial submission through closing. This role serves as a key liaison between borrowers, loan officers, underwriters, and third parties to ensure timely and accurate loan processing in compliance with regulatory and investor guidelines. Key Responsibilities Collect, verify, and organize required financial documents, such as tax returns, credit reports, income verification, and disclosures. Review loan files for accuracy, completeness, and compliance with internal policies and federal/state mortgage regulations (such as TRID). Communicate with borrowers, real estate agents, and other parties to gather missing information, provide status updates, and clear any discrepancies. Pre-underwrite mortgage files, preparing them for underwriting and final review by underwriters or investors. Schedule and track third-party services required for loan files, including appraisals, title searches, and insurance verifications. Input and maintain loan data in the lending software system, ensuring up-to-date and accurate records throughout the process. Monitor deadlines to ensure timely loan approvals and closings—track and resolve any conditions or exceptions prior to closing. Provide post-closing review of files, ensuring all documentation is received, filed, and compliant with regulations. Skills and Qualifications Strong attention to detail, organizational, and multitasking abilities for managing multiple files simultaneously. Excellent communication and customer service skills for regular interaction with borrowers and internal teams. Working knowledge of residential mortgage loan products (FHA, VA, USDA, conventional), TRID disclosures, and LOS software such as Encompass or Calyx. High school diploma required; degree in business, finance, or related field and industry certification (e.g., CMLP) are preferred. 1 or more years of prior experience in mortgage loan processing. Details Seniority level : Mid-Senior level Employment type : Full-time Job function : Customer Service Industries : Outsourcing and Offshoring Consulting We’re not including extraneous prompts or social sign-in prompts. This description focuses on the role responsibilities, qualifications, and job details as provided. #J-18808-Ljbffr

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