Gds Consulting_Servicenow Delivery Senior Manager

Delivery Manager

Posted today

The Delivery Manager will act as the key liaison between business units, ERP implementation partners, and IT during the organization's ERP transformation journey, migrating from SAP ECC6 to a modern cloud-based ERP platform (e.g., SAP Grow, Oracle Fusion, Oracle NetSuite, or Microsoft D365). The role is critical in challenging legacy processes, eliminating inefficiencies, and ensuring alignment with global ERP best practices while embedding strict regulatory compliance requirements relevant to the banking industry.

• Lead AS-IS and TO-BE process mapping across Finance, Procurement, HR, Asset Management, and other critical functions.
• Identify and drive the elimination of redundant steps, manual workarounds, and excessive controls that do not add value.
• Collaborate with ERP vendors to ensure system configurations align with business requirements and industry best practices.
• Facilitate cross-functional workshops to gather requirements, build consensus, and secure stakeholder sign-offs on future-state designs.
• Integrate regulatory requirements (BSP, AMLA, BIR) into ERP process changes to ensure compliance.
• Oversee data migration activities, including mapping, validation, and fit-gap analysis.
• Act as a trusted advisor to business leaders by challenging outdated processes constructively and promoting adoption of standardized SaaS ERP functionalities.
• Monitor project progress, manage risks, and ensure timely delivery of transformation milestones.
• 7–10 years of experience in Business Analysis and Delivery Management, with at least 3 years dedicated to ERP transformation projects (SAP, Oracle, NetSuite, Microsoft Dynamics).
• Strong knowledge of banking operations, including finance, procurement, and HR domains.
• Proven expertise in process modeling and documentation (BPMN, Visio, Lucidchart).
• Strong understanding of internal controls, risk management, and regulatory compliance.
• Excellent stakeholder engagement, communication, and facilitation skills across both business and IT teams.
• Ability to challenge legacy processes diplomatically while influencing adoption of modern ERP practices.
• Strong problem-solving skills with a structured, detail-oriented approach.

• Holder of a Bachelor's Degree
• Excellent communications skills (Oral/Written)
• At least 4-7 years of experience as a full-time project manager in a financial services, banking or insurance industry is preferred.
• Proven track record of successfully managing medium to large scale or complex IT projects, preferably in the banking or financial sector.
• Experience in leading and managing cross-functional project teams through the entire project lifecycle.
• Strong understanding of IT systems, technologies, and methodologies relevant to banking and financial services.
• Familiarity with software development lifecycle (SDLC), Agile methodologies, and project management tools.
• Versed with different project management frameworks (e.g. Waterfall, Agile/Scrum) and preferably certified (PMP, SCRUM, PRINCE2)
• Proficiency in change management processes to facilitate smooth transitions during project implementations.
• Ability to anticipate and address resistance to change among stakeholders and endusers.
• Proficient in project planning, scheduling, budgeting, and resource allocation
• Ability to identify and mitigate project risks related to security, compliance, and data privacy.
• Ability to build strong relationships with internal and external stakeholders, including business users, IT teams, vendors, and regulatory bodies.
• A self-starter who takes initiative, can work without supervision and begin projects independently, embrace challenges, sets high standards, focuses on successful outcomes and promotes teamwork.
• A fast learner that can come up with several solutions to solve a problem and will analyze quickly to determine the best course of action.

Pure Onsite

BGC, Taguig

Open to discuss depending on the career level intended for the role

Permanent

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• How many years of experience do you have in managing or handling projects for an ERP transformation, specifically as a Delivery Manager?
• Do you have experience in migrating cloud-based ERP platforms such as SAP Grow, Oracle Fusion, Oracle NetSuite, or Microsoft D365?
• How many years of experience do you have with modelling/documentation?
• How many years have you been utilizing Visio for modelling/documentation?
• How many years of experience do you have with embedding regulatory requirements, such as BSP, AMLA, and BIR, into process changes?
• How many years of experience do you have with finance, procurement?
• How many years have you been utilizing BPMN for modelling/documentation
• How many years have you been utilizing Lucid chart for modelling/documentation?