Trust & Safety Policy Strategist

.Trust & Safety Policy Strategist page is loaded## Trust & Safety Policy Strategisttime type: Full timeposted on: Posted 15 Days Agojob requisition id: R\_2508\_10766****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.****What We Offer:****At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.**Our Trust & Safety Product and Operations team safeguards our clients' platforms, users, and brands. We achieve this by developing cutting-edge tools, optimizing operational workflows, and ensuring the seamless execution of our safety strategies. We work hand-in-hand with Operations, Product, Quality, and Learning Experience (LX) to tackle complex challenges and uphold the highest standards of online trust. We're a team that thrives on collaboration, data-driven decisions, and a shared commitment to excellence.**## ****Key Responsibilities***** ****Policy Expertise & Guidance:** Act as the primary SME for T&S policies, providing clear interpretations, actionable insights, and robust support to operations, quality, and LX teams.*** ****Operational Alignment:** Collaborate with Operations, Quality and LX to analyze policy effectiveness, identify pain points in application, and recommend practical, action-oriented solutions for improved efficiency and consistency.*** ****Client & Stakeholder Consultation:** Act as a policy advisor to internal leaders and client contacts. Provide concise recommendations that balance user safety, product goals, and commercial realities.*** ****Trend Analysis & Recommendations:** Continuously monitor policy application, spot emerging trends or potential issues, and to offer data-driven suggestions or solutions for policy refinement and program enhancement. This may include tracking global regulatory developments and emerging AI to assess how they affect policy design and enforcement.*** ****Global Collaboration & Scalability:** Collaborate effectively across global, multicultural, and multilingual teams, designing scalable solutions to complex, ambiguous problems that drive positive business outcomes.**## ****Qualifications***** **5+ years of experience in T&S policy, operations, content moderation, or a similar analytical and operational role.*** **Proven ability to create and refine policy in partnership with large-scale operations or BPO environments.*** **Demonstrated experience turning regulatory or legal guidance into frontline-ready SOPs.*** **Outstanding organizational skills, with a proven ability to manage multiple priorities and adapt to changing directions with limited guidance.*** **Demonstrated experience working effectively across global, multicultural, and multilingual teams, solving ambiguous problems and driving scaled solutions.*** **Exceptional attention to detail with a keen ability to spot trends, anticipate potential issues arising from policy application, and offer confident, data-backed solutions.*** **Excellent verbal and written communication skills, with the ability to articulate complex policy concepts clearly and concisely to diverse audiences.******How We Partner To Protect You:**** TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.****DEI:**** In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to *opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.*We invite you to explore all TaskUs career opportunities and apply through the provided URL **.**to learn more about our #RidiculouslyGood Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:* You will never be asked for payment information or banking information during the application or interview process.* We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us* Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams:* TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.* TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.* If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (). This is the only chat room where you will find our recruiters.#J-18808-Ljbffr