Supervisor - Real Time Analyst

Overview Sutherland is seeking an attentive and goal-oriented person to join us as an Associate Manager – Workforce Analytics (RTA). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Responsibilities...

Overview We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance –...

Overview Job Summary: Proactively monitors service levels, efficiency and executes plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business the day before the event occurs, such as training or any offline activities that may impact the contact centers...

Overview We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it wholeheartedly. Sutherland is an equal opportunity employer. We promote a positive work...

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive...

Company DescriptionWe areOne Sutherland— a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work...

Overview Real Estate Data and Application Analyst BMG Outsourcing Inc. We are seeking a detail-oriented and technically capable Data and Applications Analyst to support the end-to-end data lifecycle across key real estate systems. This role focuses on data management, reporting, minor automation, and ensuring data integrity and compliance to support the...

Clark | Forecasting & Planning Analyst - WFM Join or sign in to find your next job Join to apply for the Clark | Forecasting & Planning Analyst - WFM role at Majorel Clark | Forecasting & Planning Analyst - WFM 2 months ago Be among the first 25 applicants Join to apply for the Clark | Forecasting & Planning Analyst - WFM role at Majorel We design,...

**About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...