(Joining Bonus) Senior Microsoft Dynamics 365 CRM Techno-Functional Consultant with Power Platform

3 weeks ago


Sorsogon City, Philippines DXC Technology Full time

Overview

Senior Microsoft Dynamics 365 CRM Techno-Functional Consultant with Power Platform

Location: Pasay, National Capital Region, Philippines. Job posted 5 days ago.

Join DXC Technology, a Fortune 500 Global IT Services Leader, to deliver transformation programs using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

We are DXC.

Responsibilities
  • Incident Resolution: Provide expert-level support to resolve issues related to business systems, ensuring timely and effective solutions.
  • Proactive Improvements: Identify areas for improvement and implement proactive measures to enhance system performance and efficiency.
  • Strategic Partnership: Understand clients\' long-term goals and help develop and execute strategies leveraging their applications capabilities.
  • Technical Expertise: Support design, development and implementation of solutions using D365 CE, Power Platform, and related technologies.
  • Customer Engagement: Build and maintain strong relationships with clients as a trusted advisor.
  • Continuous Improvement: Stay current with Microsoft technologies and continuously enhance skills and knowledge.
  • Provide advanced support and consultancy for D365 CE (Sales and Customer Service), maximizing client value.
  • Develop and maintain model-driven and canvas apps using Power Apps to meet business requirements.
  • Design, develop, and troubleshoot workflows and automations using Power Automate.
  • Implement and support Power Pages Portal to enhance customer interactions.
  • Collaborate with cross-functional teams (developers, project managers, business analysts) to deliver comprehensive solutions.
Qualifications
  • Bachelor's degree in Information Technology, Business, or related field.
  • 7+ years' experience as a Technical Consultant in D365 CE (Sales/Customer Service) and/or Power Platform (PowerApps, Power Automate, Power Pages).
  • Extensive experience with Microsoft Dynamics 365 Customer Engagement (Sales and Customer Service).
  • Experience with Dashboards, Forms, Tables, Fields and Views; Business Process Flows.
  • Security models in Dynamics 365/Power Platform (Security Roles, Business Units, Teams, Field Level Security).
  • Proven expertise in developing model-driven and canvas apps using Power Apps.
  • Strong knowledge of Power Automate for business rules and workflows.
  • Experience with Power Pages Portal configuration and management, including Web Forms, Web Roles and Permissions, basic template customisation.
  • Experience supporting data migration and data import into the platform.
  • Understanding of how Dynamics 365 and Power Platform fit into the Microsoft 365 ecosystem.
  • Excellent problem-solving skills and ability to troubleshoot complex issues.
  • Strong communication and interpersonal skills to build client relationships.
  • Ability to work independently and in a team, managing multiple priorities and deadlines.
  • Microsoft certifications in D365 CE, Power Apps, Power Automate, and Power Pages Portal are highly desirable.
  • Experience in cloud environment development with DevOps practices; familiarity with Azure DevOps or similar and ITSM processes.
Nice-to-Have Skills
  • Familiar with .NET, Azure Functions and Logic Apps beneficial.
What awaits you at DXC
  • Health Insurance (HMO) for you and dependents upon hire
  • Life Insurance coverage from day 1
  • 15-20 vacation days and 15 sick days
  • Expanded maternity leave up to 120 days and maternity benefits
  • Expanded paternity leave up to 30 days
  • Non-Taxable Allowance (De-minimis)
  • Company-sponsored trainings, upskilling and certification
  • SMART First Working Arrangements
  • Healthy and encouraging work environment
  • Recognition and pay-for-performance culture
  • Supplemental pay (standby/shift)
  • Retirement program
  • Employee Assistance Program

If you are motivated to deliver excellent results, want to grow your career and make a difference, come join us.

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