Call Center Agent

4 weeks ago


Oriental Mindoro Philippines Buscojobs Full time

Overview

Call Center Agent Day Shift jobs in Bacoor

Responsibilities
  • Support our B2B customers in their Business Travels
  • Liaise with suppliers and partners to resolve booking issues
  • Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
  • Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way
  • Help define and establish best practices together with the rest of the team in sales, operations, and customer care
  • Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation
Qualifications
  • Customer service background in Hospitality - hotels, travel agencies, airlines, offices
  • At least 1 year of experience in a similar position
  • Excellent communication skills in Business English, spoken and written
  • Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
Job Details
  • Job Types: Full-time, Permanent
  • Salary: Php21,000.00 - Php25,000.00 per month
Benefits
  • On-site parking
  • Paid training
  • Pay raise
Schedule
  • 8 hour shift
Supplemental Pay
  • 13th month salary
  • Overtime pay
Location & Relocation
  • San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
Education
  • Senior High School (preferred)
Experience
  • Customer Support Representative: 1 year (preferred)
Language
  • English (preferred)
Additional Notes

Shift availability: Night Shift (preferred), Overnight Shift (preferred)

Makati, National Capital Region Confidential

Posted 19 days ago

Job Description

(Job Alert) Customer Support Associate

#J-18808-Ljbffr
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