Sr. Secure File Transfer Engineer

Chubb Mandaluyong, National Capital Region, Philippines

Sr. Secure File Transfer Engineer

Chubb Mandaluyong, National Capital Region, Philippines

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Infrastructure Operations is a team of innovators who love technology as much as you do. Together, you will use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient, and secure operating environment where you—and the products you deliver—will thrive.

As a senior member of the Infrastructure Operations organization, you will combine your proven expertise with a never-ending quest to create innovative solutions. You will use your deep technical knowledge and industry experience in Application Support, Automation, Customer Experience, and operational knowledge to inspire and drive secure large-scale Solutions. You will promote a learning culture embracing leading-edge technologies and methodologies that solves business problems.

We are looking for a Sr. Secure File Transfer Engineer, with strong Windows administration skills. Responsibilities will be focused on, but not limited to the support of Chubb’s SFTP Platform. You will also be involved in platforms support (WebSphere, Tomcat, BizTalk, Apache, IIS). You will provide first/second level support for operational issues, perform deployments of existing engineering patterns, engage Application Teams for requirements gathering, and perform operational processes to validate and ensure the health and capacity of Chubb’s platforms. The Sr. Secure File Transfer Engineer will also collaborate with Engineering in the development of engineering patterns, deployment specifications, and enablement of patterns through the DevOps automation pipeline. You will be responsible to identify, build and implement solutions to increase stability, reduce toil and improve overall customer experience.

Responsibilities

• Support and Maintain Axway SFTP Application
• Work with customers to ensure best practices of existing and newly created SFTP Patterns.
• Onboard, Maintain and support enterprise applications deployed on Chubb platforms.
• Keep applications and their environments (WebSphere, BizTalk, Tomcat, Apache/IIS) secure by ensuring all vulnerability patches/fixes are applied before due dates. Responsibility includes identifying opportunities for Patching Automation, Process Streamlining, Inventory Corrections, Coordination with 300+ Applications and Weekly/Monthly Reporting.
• Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns. Analyze existing configurations and provide advice on possible improvements and environment enhancements.
• Provide administration support for IaaS and PaaS services, including backup and recovery, and first level problem determination.
• Coordinate with multiple teams and groups for successful implementation of platform standards and procedures and all integrations such as Single Sign On, Job Schedulers, Cron jobs, Load Balancers/VIP, Proxy servers, Password Management utilities etc.
• Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services.
• Oversee application environments build activities before go live, coordinate and plan go live activities and provide production support post application go live.
• Document environments build specifications, including diagrams, and scripts to automate processes.
• Assist technical teams in identifying appropriate approved patterns to meet technical requirements.
• Create professional technical documentation.
• Collaborate with global resources outside of normal business hours (when needed).
• Participate in on-call schedule and ensure production availability and stability.
• Support SDLC and ITSM tools for the firm ensuring stability and best practices.
• Keep up with industry trends regarding APM, Observability and Telemetry products.
• Drive innovation and automation of supported products.
• Build and foster relationships with external Lines of Business for adoption of products.
• Establish a Continuous Improvement mindset amongst the team.
• Provide technology leadership across enterprise shared services products and platforms in partnership with senior architects and product managers.

Qualifications

• BS/BA degree or equivalent experience.
• Expert level experience supporting and maintaining Axway or other SFTP/FTP products.
• Administrative knowledge (5+ years) of WebSphere, WebLogic, Tomcat, Apache WebServer, IHS WebServer, BizTalk, IIS WebServer.
• Proven IT track record, with hands-on software development or production infrastructure management role.
• Strong hands-on experience supporting Linux platforms.
• Experience managing Windows systems.
• Proficient in developing and debugging scripts (BASH, PowerShell, Python).
• Intermediate level of expertise in networking concepts.
• Excellent problem determination skills and ability to document root cause including remediation, detection, and avoidance.
• Hands-on experience supporting middleware technologies.
• Practical experience with Tivoli, SCOM, Netcool, Splunk, Grafana Suite, or ScienceLogic.
• Ability to set goals and project plans that align with organizational objectives; strong stakeholder collaboration skills.
• Understanding of cloud, virtualization, and APIs technologies; experience with Agile and lean methodologies.
• Excellent verbal and written communication skills; ability to build strong relationships across internal and external groups.
• Experience with CI/CD tools (e.g., Jenkins, Jira, Git/Bitbucket) and related development practices.
• Ability to work independently and in global teams; manage multiple tasks concurrently; self-directed learner of new technologies.

Preferred Skills and Experience

• Bash scripting; PowerShell; Python; Ansible; Terraform; Active Directory; Jenkins; JSON.
• Strong understanding of insurance services and related regulations.

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law.

Day 1 HMO + 2 dependents upon regularization

Hybrid set up

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Insurance

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