Business Operations

4 days ago

Batangas City, Philippines BruntWork Full time
Business Operations & Administrative Support Specialist (MHD)

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Business Operations & Administrative Support Specialist (MHD)

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This is a remote position.
Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.
Responsibilities
Responsibilities :

  • Manage all client communications with 24-hour response times and proactive follow-ups to eliminate missed opportunities
  • Coordinate between office, field teams, and subcontractors to ensure clear communication channels and updated job requirements
  • Handle comprehensive administrative tasks including data entry, invoice processing, and maintaining organized job documentation
  • Oversee compliance management including build pass, WHS documentation, and ensuring all job documents are properly maintained
  • Utilize and optimize software systems including Build Exact for maximum efficiency and quality control processes
  • Chase up employee tasks, deliverables, and site reporting to improve team accountability and performance
  • Assist with quoting and tendering processes, including supplier price checking and quote comparisons
  • Forward all financial documents to Xero and manage systematic invoice processing to prevent cash flow delays
  • Implement weekly checklists for site managers covering job variations, accidents, client satisfaction, and progress updates
  • Create and maintain standard operating procedures and checklists for recurring business processes
  • Provide accountability support to business owners by tracking their daily tasks and deliverables
  • Manage email and calendar systems, filtering communications and flagging only items requiring owner attention
Scopes
  • Full-time position working Australian business hours (8:30 AM onwards preferred due to high call volume)
  • Initial 10-12 week implementation period with ongoing bi-weekly check-ins and support
  • Access to client communication systems, project management software, and financial systems (with appropriate security protocols)
  • Gradual expansion of responsibilities as trust and competency are established
  • Potential for role growth into specialized areas like estimation support as business scales
  • Integration with TradieVA’s talent network for best practice sharing and continuous improvement
  • Participation in community calls with other construction industry clients for knowledge sharing
Requirements
  • Strong experience with construction or trades industry administrative processes
  • Proficiency with accounting software (Xero experience preferred) and construction management tools
  • Excellent written and verbal communication skills with ability to interact professionally with clients and team members
  • Experience with compliance documentation and understanding of WHS requirements in construction
  • Strong organizational skills with ability to manage multiple projects and deadlines simultaneously
  • Proactive mindset with ability to identify process improvement opportunities
  • Experience with data entry, invoice processing, and financial administration
  • Comfortable using screen recording software and creating process documentation
  • Ability to work independently while maintaining regular communication with business owners
  • Understanding of Australian construction industry practices and terminology
Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
ZR_23651_JOB Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Consulting, Information Technology, and Sales
  • Industries Staffing and Recruiting

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