Java Developer

Overview Job ID: Required Travel : Minimal Location: ((reqLocation)) At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence, Software Engineer/Developer is responsible for providing best-in-class technical support to a global customer base. Maintains ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, and tool and script development for problem diagnosis, troubleshooting and reproduction. Engineers are responsible for providing resolution to issues within the parameters of contractual Service Level Agreements (SLAs). What will your job look like? Engineering: Provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications. Adheres to Amdocs change management processes. Ensures that the solution is maintainable, scalable and supportable. Designs, develops, and maintains tools/automations to assist in troubleshooting, debugging and support. Investigation: Investigates, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution. Highlights risks and helps in mitigating the risk from technical aspects. Analysis: Analyzes production issues from business and the application/code perspective and outlines corrective actions. Performs impact assessments of the issues and contributes to the Root Cause Analysis of critical issues. Innovation & Continuous Improvement: Introduces continuous improvements and increased efficiency to the software or business processes by utilizing software engineering tools, innovative techniques and the reuse of existing solutions. Applies automation to minimize complexity and reduce time to response. Quality and SLAs: Contribute to meeting the SLAs and KPIs for the account/unit (e.g., responsiveness, resolution, software quality SLAs). Ensure tasks are completed on time and delivery timelines meet quality targets. Onboarding & Knowledge Sharing: On-boards new employees and trains them on processes and knowledge sharing with team members. Participates in team-building, technical mentoring and knowledge transfer. Communication: Communicates with internal/external customers to enhance understanding of problems and verifies that appropriate resolutions have been applied. All you need is... Bachelor’s degree in Computer Science, Engineering, or an IT-related field. 2+ years of relevant work experience as a Software Engineer/Developer specializing in Java. Working knowledge of programming languages such as Java, React, Unix, Shell/Perl scripting. Working knowledge of Unix and SQL. Knowledge of Software Development Life Cycle. Preferably telecommunications background and internship experience. Preferably with GenAI, AWS/Cloud/GCP experience and background. Willing to work on a Dayshift, Hybrid setup (3x per week) in BGC, Taguig City or Ortigas, Pasig City. Available for Local Hiring only (Philippines). Why You Will Love This Job You will be challenged to design and develop new software applications. You will have the opportunity to work in a growing organization, with opportunities for personal growth. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce. Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries Software Development #J-18808-Ljbffr