PH - Technical Solutions Consultant (Cloud Solutions)

3 weeks ago

Taguig, Philippines Zoho APAC Full time

Overview

PH - Technical Solutions Consultant (Cloud Solutions) at Zoho APAC, Taguig, National Capital Region, Philippines.

We are seeking a Technical Consultant / Solutions Expert (SaaS) to map customer requirements with product capabilities and support thesales teams in closing deals. This role requires close collaboration with sales, product teams, and partners to deliver a compelling value proposition for customers and close deals.

Responsibilities
  • Work closely with Sales and Partner Teams across the APAC region to ensure successful sales closures by providing technical demonstrations.
  • Perform product demonstrations to customers and solve technical queries.
  • Develop technical solutions (SaaS software) and deliver compelling proof-of-concept demonstrations, including planning and organization.
  • Work with multiple products focused at business functions from Zoho.
  • Respond to RFIs through the ticketing system.
  • Collaborate with the Product and Technical Teams to relay client feedback on product requirements.
  • Keep abreast of market trends, competitor and product landscapes.
  • Conduct workshops and training sessions, both online and offline.
  • Collaborate with product teams to maintain and enhance product knowledge.
Job Requirements
  • Degree/Diploma in Computer Science, Engineering, or relevant field of studies.
  • Residing in NCR/Manila is required as this role needs you to visit customers when needed.
  • 2 to 5 years of experience as a Pre-Sales Engineer, Product Specialist, or Solution Engineer in a cloud-based B2B PaaS, IaaS, or SaaS environment is preferred.
  • Fresh graduates or individuals transitioning from another industry with the aptitude to learn are welcome to apply.
  • Positive attitude, meticulous, and strong problem-solving and prioritization skills.
  • Excellent interpersonal and communication skills with the ability to work effectively with multiple stakeholders.
  • Proficiency in CRM (Sales/ Marketing), collaboration tools, and/or finance and accounting domains.
  • Willingness to travel for business-related activities when required.
  • Familiarity with leading CRM technologies or similar business software is advantageous.
  • Ability to communicate effectively in business-level English and at least 1 local language for effective communication with local stakeholders.
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