Technical Implementation Manager I

3 weeks ago

Cebu City, Philippines J.P. Morgan Full time

Job Summary Join our Merchant Services team and make your mark by leading technical implementations for mid-sized merchants. Bring your expertise in credit card processing platforms to drive successful client integrations and thrive in a dynamic environment. Unlock your potential with opportunities for growth and collaboration. Job Responsibilities Act as the primary technical resource for client implementations for mid-sized merchants and third-party integrators. Advise Chase clients on supported connectivity options, communication protocols, transaction record formats, and product functionality. Complete integration testing requirements to ensure client software integration meets all product and service standards. Analyze data transmitted to Chase test hosts or self-testing tools and communicate results to clients. Manage issue diagnosis and fixes with clients in a timely and professional manner, including technical conference calls. Serve as the key point of contact for successful product and service conversions from a technical perspective. Mentor analysts and collaborate with employees on client integration projects. Partner with sales consultants and subject matter experts on client calls requiring advanced technical consultation. Handle highly complex integrations, including EMV certification with card brands. Required Qualifications, Capabilities, and Skills Minimum of 3 years of experience in a technical role within the credit card payment processing industry. Minimum of 5 years of experience in technical roles such as networking, technical support, quality assurance, sales engineering, or business analysis. Minimum 2 years diagnosing complex issues in applications, data messages, and network connectivity. Minimum 1 year of connectivity knowledge (MPLS, VPN, Internet, Cloud) and protocol knowledge (TCP/IP, S-FTP, HTTPS). Experience interpreting technical specifications and understanding transaction and file-based specifications. Strong analytical skills and resourcefulness in client issue resolution. Ability to work with low to moderate supervision, prioritize tasks, and handle escalated situations. Professional demeanor and polished communication skills in fast-paced, high-pressure environments. Preferred Qualifications, Capabilities, and Skills High School Diploma or GED required; College Degree preferred. Experience in the Point of Sale (POS) industry; familiarity with Chase Stratus and Tandem operating systems/applications is a plus. #J-18808-Ljbffr

  • Implement Specialist I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱250,000 - ₱500,000 per year

    OverviewAn Implementation Specialist I is accountable for setting up new clients, client properties and client property accounts for payments & insurance. The position also assists with the daily processing of customer maintenance requests. Accountable to ensure that the clients' payment & insurance system is setup properly and meet client expectations. An...

  • Implementation Specialist I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱250,000 - ₱500,000 per year

    OverviewAn Implementation Specialist I is accountable for setting up new clients, client properties and client property accounts for payments & insurance. The position also assists with the daily processing of customer maintenance requests. Accountable to ensure that the clients' payment & insurance system is setup properly and meet client expectations. An...

  • Implementation Specialist I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱400,000 - ₱600,000 per year

    OverviewThe Implementation Specialist I for RealPage Accounting is responsible for reviewing historical data from the customer's legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An...

  • Implementation Specialist I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱350,000 - ₱700,000 per year

    OverviewThe Implementation Specialist I for RealPage Accounting is responsible for reviewing historical data from the customer's legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An...

  • Implementation Builder I

    1 week ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time ₱30,000 - ₱60,000 per year

    Position Summary:The Implementation Builder I is a key player in our customer onboarding journey. In this role, you'll ensure a smooth and timely transition of new customers onto the platform by translating customer-provided documentation into platform-ready configurations. But this isn't just data entry - this role blends technical precision and a knowledge...

  • Implementation Builder I

    7 days ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time ₱1,200,000 - ₱2,400,000 per year

    Position Summary:The Implementation Builder I is a key player in our customer onboarding journey. In this role, you'll ensure a smooth and timely transition of new customers onto the platform by translating customer-provided documentation into platform-ready configurations. But this isn't just data entry — this role blends technical precision and a...

  • Implementation Specialist I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewThe Implementation Specialist I for RealPage Accounting is responsible for reviewing historical data from the customer's legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An...

  • Implementation Builder I

    2 days ago

    Eastwood Quezon City, PH Sourcefit Full time ₱15,000 - ₱30,000 per year

    Position Summary:The Implementation Builder I is a key player in our customer onboarding journey. In this role, you'll ensure a smooth and timely transition of new customers onto the platform by translating customer-provided documentation into platform-ready configurations. But this isn't just data entry — this role blends technical precision and a...

  • Implementation Specialist I

    1 week ago

    Cebu City, Philippines RealPage, Inc. Full time

    Overview An Implementation Specialist I is accountable for setting up new clients, their properties, and client property accounts for payments & insurance. The position also assists with the daily processing of customer maintenance requests, ensuring the clients’ payment & insurance system is set up properly and meets client expectations. The specialist...

  • Implementation Service Rep I

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewThe Implementation Services Representative I is responsible for converting client data into RealPage products and systems. Using established procedures, the ISR I is required to analyze client data and take the appropriate actions necessary to implement all requested products. This can include working with files in a variety of formats, including...