Quality Assurance Analyst, Municipal

1 day ago

Philippines Tyler Technologies, Inc. Full time
Quality Assurance Analyst, Municipal & Schools
  • Test and validate program modules of increasing complexity to meet specifications and procedures standards.
  • Conduct thorough and accurate testing of client/server and web-based applications.
    Document software defects in the issue-tracking system and proactively communicate with software developers.
  • Validate all written documentation for assignments for accuracy and completion.
  • Validate software releases of basic complexity prior to distribution.
  • Execute on automated test scripts and evaluate.
  • Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
  • Adhere to and assist in the development of standards and procedures.
  • Assist with reviewing and editing test case scripts and writing queries.
  • Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
  • Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
  • Assist in the design and requirements for new products.
  • Provide analysis and consulting support for development and support employees.
  • Occasional travel may occur.
  • Perform other duties as assigned.
Qualifications
  • Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
  • Prior experience in software quality assurance required; Tyler software or related experience helpful.
  • Solid analytical and problem solving skills involving sound decision making and effective resolutions.
  • Solid understanding of QA testing methodologies and practices preferred.
  • Familiarity with basic coding and/or scripting is required.
  • Full software development lifecycle familiarity is strongly preferred.
  • Keen attention to detail.
  • Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
  • Strong time management skills with proven track record of delivering successful results.
  • Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
  • Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing.
  • Proficient with Microsoft Office.
  • Ability to work independently as well as collaborate in a team.
  • Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.
  • Ability to be effective in a fast paced environment.
  • Communicate effectively with technical and non-technical audiences.
  • Work independently to organize assigned work and make sound independent decisions.
  • Operate effectively in a fast-paced environment; juggling multiple tasks effectively to meet deadlines.
  • Apply technical skills to address increasingly complex test scenarios involving web and database servers, mobile devices and/or other systems components.
  • Relate the application of computer capabilities and testing technical to real world problem resolution. Demonstrate an in-depth understanding of assigned software modules.
  • Exhibit efficient management of time, tasks and priorities.
  • Maintain a positive team player attitude.
  • Assist in defining/refining QA standards and procedures.
  • Demonstrate an excellent work ethic and focus on work, tasks, priorities and improving the QA process.
  • Stay abreast of the latest trends in software development and quality assurance.
  • Work directly with customers to help diagnose urgent issues.
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