Customer Support Agent

15 hours ago

E Rodriguez, Philippines Sapient Global Services Full time

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Customer Service Representative in our Metro Manila Sites This is for urgent hiring, don’t miss this opportunity and Apply Now Responsibilities: • Handle inbound calls and provide accurate information regarding products and services • Assist customers with placing orders, processing returns, and resolving product-related issues • Address customer complaints and escalate complex concerns to the appropriate teams when needed • Maintain a courteous and professional tone to ensure a positive customer experience • Consistently meet performance metrics for call quality, resolution time, and customer satisfaction Qualifications: • High school diploma or equivalent • Excellent verbal communication and active listening skills • Proficient with computers and able to navigate multiple systems simultaneously • Strong problem-solving abilities with a calm, solution-focused approach under pressure • Capable of managing high call volumes in a fast-paced, customer-focused environment BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE Give us a ring, and let’s talk about how we can help you. Apply today

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