People Operations Manager | Hybrid | Night Shift | Weekends Off

Lead People. Shape Growth. Drive Excellence. Bring your passion for people and operations together. Lead empowered teams, drive engagement, and create impact that transcends borders - all while building your global career from home. Take your HR and leadership career further with a role that combines global exposure, strategic growth, and people empowerment. Join a company that values excellence and human connection equally, giving you the chance to lead impactful programs that shape global teams - and leave your mark in the world of people operations. Job Description As a People Operations Manager , you'll oversee HR operations, people management, and workforce development to ensure seamless global delivery and employee satisfaction. You'll mentor leaders, strengthen engagement, and help create a culture of excellence that drives both organizational and client success. Job Overview Employment type: Full-time Shift: Night Shift, 9:00 am to 6:00 pm ET, Weekends Off Work setup: Hybrid, Makati Exciting Perks Await Competitive Salary Package Night differential pay to maximize your earnings Hybrid work arrangement HMO coverage with free dependent upon regularization Prime office location in Makati (Easy access to MRT stations, restaurants, and banks) Fixed weekends off Emapta customized laptop Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit ) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek Bachelor's degree in Business Administration, Human Resources, Management , or related field; MBA is a plus. Minimum of 5 years in operations management, focused on HR and account management in an outsourcing environment. 1-2 years of experience managing managers. Proven background leading offshore teams and working with global clients. Strong grasp of HR best practices, labor laws, and employee relations. Excellent communication, interpersonal, and leadership skills. Ability to multitask, prioritize, and manage time effectively in a fast-paced setting. Proficiency with CRM, HRIS, and project management tools. Your Daily Tasks Career Development Program Management Provide leadership, engagement, and training to team leaders to ensure efficient operations. Coach team leaders on handling performance evaluations and improvement plans. Create and monitor KPIs for team leaders. Guide effective communication techniques for employee and client engagement. Identify training needs and oversee implementation and effectiveness. Foster a culture of continuous learning and professional development. Employee Engagement & Retention Design and implement strategies to improve employee engagement and satisfaction. Conduct employee surveys and analyze feedback to develop actionable insights. Oversee performance management programs tied to client-specific KPIs. Guide client integration processes for offshore employees to ensure success. Oversee onboarding programs that guarantee seamless employee transitions. Develop initiatives that strengthen workplace culture and employee morale. Workforce Planning Build strong relationships with customer success stakeholders to align workforce goals with business objectives. Identify workforce growth opportunities and coordinate with teams to expand client relationships. Provide strategic advice on workforce adjustments and reorganizations. Support client-facing discussions as a subject matter expert in quarterly business reviews. Collaborate with leaders to create and maintain Business Continuity Plans across sites. About the Client Our client is a global business solutions provider specializing in driving operational excellence through innovative workforce strategies and people-centric leadership. Their mission is to create workplaces where performance meets purpose, helping businesses scale with agility while empowering teams to thrive across borders. Welcome to Emapta Philippines Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra #J-18808-Ljbffr