Financial Controller

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

The role of the Shared Services Finance team is to provide strong financial support, management, and robust challenges within the business, enabling the Group Financial Controller to report the monthly performance to the ELT and shareholders. The finance team will also ensure a strong financial control environment exists and proactively support/police the adherence to the company policies and procedures whilst encouraging continuous improvement.

This position will be the financial controller for our USA/UK division and requires working with the USA/UK and South African finance teams. Due to the position supporting the USA, from time-to-time, you will be required to work in USA hours.

• Oversee and govern the preparation of management accounts
• Develop and/or enhance accounting policies
• KPI analysis, providing insights to drive business decision-making
• Assist with the division budgeting, forecasting, and long-range planning process
• Ensure the company is always compliant in relation to transfer pricing and that all relevant documentation is maintained and updated regularly
• Management of transactional finance and automation where possible using technology
• Establish, implement, and document accounting processes in order to scale more efficiently and effectively
• Be day-to-day contact for the external audit process
• Ensure division compliance with tax requirements
• Identify and lead the implementation of General Ledger and associated Financial Systems
• Partner closely with stakeholders across the division to support optimal decision-making and drive operational performance and efficiency
• Develop, measure, and maintain key financial metrics
• Work closely with Finance teams to ensure financial information is real-time and available to key people within the company
• Oversight and operational management of operational bank accounts
• Management of cash flow forecasting across the division
• Identify and suggest operational best practices in the area of finance
• Proven experience in building out a finance function, including processes, teams, systems
• Comfortable working with multiple currencies and preparing consolidated accounts
• Strong analytical and advanced Excel skills
• Assist the Group GFC with providing the necessary expertise and information when required for special projects

The successful candidate will be enthusiastic, confident, and have a flexible approach to work. They should be able to demonstrate good organizational skills, including the ability to multi-task, prioritize work under pressure, and complete within deadlines.

• BCom or equivalent financial degree
• Professional qualification (SAIPA / AGA / ACCA) advantageous
• Minimum 5 years of experience
• Experience in systems and procedures implementation
• Logical, systematic approach to understanding and improving processes.
• Ability to manage and lead a team.
• Ability to understand, interpret, and report on all financial areas.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Comfortable with constant change
• Strong analytical and critical thinking

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

• HMO Coverage plus a dependent
• Dental Coverage
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events

MCI is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to fostering an inclusive work environment and provide reasonable accommodations to qualified individuals with disabilities.