Vice President Payments Operations and Delivery Lead
4 weeks ago
Overview
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high caliber professional to join our team as a Vice President Payments Operations and Delivery Lead.
Role PurposeRole holder is responsible in leading, managing, and transforming payment’s processing and operations functions (including oversight of GSC support team/s) to deliver high-quality, efficient, and risk-compliant services. This role ensures timely and accurate delivery of payments & remittances, drives continuous improvement and automation, and aligns operations with strategic and regulatory objectives.
Principal AccountabilitiesOperational Leadership & Delivery
- Oversee end-to-end payments operations, including domestic, cross-border, remittances, correspondent banking, inward and outward payments.
- Ensure day-to-day operational activities meet defined service level agreements (SLAs), quality, accuracy, and cost targets.
- Monitor and report operational performance metrics; track key process performance indicators (e.g., accuracy, TAT, exceptions, error rates).
Transformation
- Define and drive the transformation roadmap for payment operations, including automation, digitization, and platform modernization.
- Securing of necessary budget through coordination with relevant regional (ASP) stakeholders to ensure timely implementation of projects
- Identify process improvement opportunities (lean process design, robotic process automation, straight-through processing) to improve efficiency and customer experience.
Risk and Compliance
- Maintain a strong control environment, ensuring compliance to regulations and internal policies
- Manage operational risks, including identifying and mitigating control failures, ensuring audit findings are addressed, overseeing business continuity, disaster recovery plans.
- Conduct management checks and audits to ensure
Leadership and Teamwork
- Foster a culture of teamwork and develop succession planning
- Continuously recognize good performance and assist staff to achieve improvement plans where necessary
- Degree holder
- Can work and deliver under pressure with minimal supervision required
- Excellent written and oral communication skills
- Knowledgeable of using project management tools and techniques in improving processes
- Strong interpersonal skills; can work, influence with business and stakeholders
- Driven, results-oriented, and has good analytical thinking
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines
Join our Talent Community so that we can keep you updated and informed of the latest happenings at HSBC.
#J-18808-Ljbffr-
, , Philippines Women in Payments Full timeRole Purpose Role holder is responsible in leading, managing, and transforming payment’s processing and operations functions (including oversight of GSC support team/s) to deliver high-quality, efficient, and risk-compliant services. This role ensures timely and accurate delivery of payments & remittances, drives continuous improvement and automation, and...
-
Vice President Of Operations – Philippines
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeVice President of Operations – Philippines Overview The VP of Operations – Philippines oversees the operational and administrative aspects of Imagenet's Philippine operations, ensuring service delivery excellence, organizational effectiveness, and compliance. This role has direct accountability for revenue growth, profitability, and ensuring compliant...
-
, Metro Manila, Philippines MUFG Full timeVice President, Global Markets and Loans Operations Head Join to apply for the Vice President, Global Markets and Loans Operations Head role at MUFG Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client,...
-
Fund Accounting Vice President
3 weeks ago
, Metro Manila, Philippines JPMorgan Chase & Co. Full timeJob Description Join JPMorganChase as a Fund Service Vice President and become a pivotal part of our dynamic team. This role offers a unique opportunity to leverage your expertise in fund servicing operations while driving impactful solutions and fostering career growth. The Fund Accounting VP will be responsible for timely and accurate NAV delivery for...
-
, Metro Manila, Philippines Atlantis Consulting Full timeTitle: Vice President, EnterpriseInformation Technology (VP IT,Senior Executive) Role: Vice President, IT, Senior Executive Location: Metro Manila, Philippines Company: Enterprise Group Position Type: Full-Time, Senior Executive Reporting to: Group Head of IT, President Job Brief Atlantis Consulting is partnering with a leading Philippine enterprise...
-
Finance Reporting Lead Analyst, Vice President
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeFinance Reporting Lead Analyst, Vice President Posted today Job Description Finance Reporting Lead Analyst, Vice President, hybrid based in Citi Plaza, Taguig City, Philippines. This role is responsible for the preparation and analysis of schedules for US Regulatory Reports (including FR2900, FR2915, FRY8 and other regulatory reports). Requires discretion...
-
Procedures Support and Management Vice President
3 weeks ago
, Metro Manila, Philippines JPMorganChase Full timeProcedures Support and Management Vice President Join to apply for the Procedures Support and Management Vice President role at JPMorganChase Job Description Join our team and play a key role in driving operational excellence and shaping the future of Global Banking through your expertise and leadership. This candidate will be based either in Manila or US...
-
Supplier Assurance Services
2 weeks ago
, Metro Manila, Philippines JPMorgan Chase & Co. Full timeOverview Are you interested in joining an industry-leading Third Party Risk Management team? As a Supplier Assurance Services (SAS) Vice President, you will lead technology and cybersecurity control assessments of supplier environments. These assessments review infrastructure, application stacks and other technologies to ensure compliance with JPMorgan Chase...
-
Core Hr Delivery Analyst Lead, Vice President
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview At Citi, we connect millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to clients—consumers, corporations, governments or institutions—to help them meet opportunities and challenges. HR Partner & Delivery sits at the center of Citi’s HR business solutions. This team...
-
Vice President 1-Talent Acquisition
1 week ago
Philippines EXL Service Full time ₱1,500,000 - ₱3,000,000 per yearJob Description: The Vice President, Talent Acquisition is a senior leadership role responsible for designing, leading, and executing the organization's comprehensive talent acquisition strategy across the Philippines. This role oversees end-to-end recruitment operations for volume hiring, specialized technical recruitment (e.g., IT, Digital Professionals,...