
AVD/ Network/ Voice Lead
4 days ago
Responsibilities
- Define and execute the roadmap for infrastructure services, ensuring alignment with business goals and digital transformation initiatives.
- Partner with global and regional IT leaders to deliver secure, scalable, and efficient technology solutions.
- Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
- Drive cost-efficiency and end-user performance improvements across the virtual desktop estate.
- Manage the strategy, implementation, and support of Genesys Cloud.
- Collaborate with business leaders to optimize customer experience.
- Oversee design, security, and operations of enterprise network infrastructure including LAN, WAN, SD-WAN, VPN, and Wi-Fi.
- Lead network modernization and performance initiatives with a focus on resilience and uptime.
- Direct day-to-day IT operations including monitoring, incident management, change management, and capacity planning.
- Ensure IT services are delivered with minimal disruption and meet or exceed SLAs and compliance standards.
- Lead operational risk management and business continuity planning for infrastructure services.
- Oversee lifecycle management of IT assets.
- Implement and manage endpoint security, patching, and configuration standards across the enterprise.
- Drive user productivity initiatives including device standardization, self-service tools, and automation.
- Manage IT support teams to provide timely and effective resolution of issues.
- Lead, mentor, and develop cross-functional infrastructure and support teams.
- Foster a culture of innovation, accountability, and continuous service improvement.
- Serve as the escalation point for high-impact incidents and major operational issues.
- Associate or bachelor's degree in computer science or related discipline, relevant experience may substitute for the degree
- 15+ years of progressive IT infrastructure experience, including 5+ years in a senior leadership role.
- AVD and cloud-based desktop services
- Network architecture and operations
- IT operations frameworks (ITIL, ServiceNow, monitoring tools)
- Strong track record of leading IT teams in high-availability and customer-facing environments (BPO, telco, or enterprise preferred).
- Excellent leadership, stakeholder engagement, and communication skills.
- Relevant certifications (ITIL, Microsoft, Cisco, Genesys, etc.) are a plus.
-
IT Director AVD, Network
3 weeks ago
Quezon City, Philippines R1 RCM Full timeOverview We are seeking a visionary and hands-on leader of AVD/Network/Voice . This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks. Responsibilities Define and execute the roadmap for infrastructure services, ensuring alignment with business goals...
-
IT Director AVD, Network
7 days ago
Quezon City, National Capital Region, Philippines R1 RCM Full time ₱2,500,000 - ₱5,000,000 per yearWe are seeking a visionary and hands-on leader ofAVD/Network/Voice.This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks.Key ResponsibilitiesDefine and execute the roadmap for infrastructure services, ensuring alignment with business goals and digital...
-
AVD Operations Manager
2 weeks ago
Quezon City, Philippines HRTX Full timeWe are looking for an experienced Azure Virtual Desktop Operations Manager to lead our virtual desktop infrastructure team. The ideal candidate will have a strong background in managing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools. Responsibilities Strong understanding of Azure Virtual Desktop...
-
Director of Infrastructure
7 days ago
Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time $900,000 - $1,200,000 per yearDirector of Infrastructure & Digital Experience (AVD/Network/Voice)Location: Quezon CityWork Set-up: OnsiteWork Shift: Night Shift / Shifting ScheduleBudget: Open (commensurate with experience)About the RoleWe are looking for a visionary and hands-on Director of Infrastructure & Digital Experience who will lead our Azure Virtual Desktop (AVD), Network, and...
-
Network Engineer
2 weeks ago
Quezon City, National Capital Region, Philippines MedHealth Connect Outsourcing Inc. Full time ₱900,000 - ₱1,200,000 per yearCore ResponsibilitiesTake charge of resolving advanced technical escalations from Level 1 and Level 2 support teams, ensuring swift and effective outcomes.Manage and maintain servers, network systems, DNS, and cloud environments (Intune, Azure, AVD) to support secure and stable IT operations.Configure, diagnose, and oversee firewalls, switches, and other...
-
IT Director
2 weeks ago
Quezon City, Philippines HR TechX Corp. Full timeOverview We are seeking a visionary and hands-on leader of AVD/Network/Voice. This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks. Key Responsibilities Define and execute the roadmap for infrastructure services, ensuring alignment with business goals...
-
IT Director
2 weeks ago
Quezon City, Philippines HRTX Full timeOverview We are seeking a visionary and hands-on leader of AVD/Network/Voice. This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks. Responsibilities Define and execute the roadmap for infrastructure services, ensuring alignment with business goals...
-
Staff Software Engineer
4 days ago
Quezon City, Philippines R1 RCM Full timeOverview Job Description: We are seeking a skilled Azure Virtual Desktop Engineer to join our team. The ideal candidate will have extensive experience in deploying, managing, and optimizing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools. Responsibilities Configure and manage AVD host pools,...
-
Azure Virtual Desktop Operations Manager
7 days ago
Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱960,000 - ₱1,320,000 per yearAVD Operations ManagerLocation: Quezon City and BGC, TaguigWork Set-up: On-siteWork Shift: Flexible shiftJob Description:We are looking for an experienced Azure Virtual Desktop Operations Manager to lead our virtual desktop infrastructure team. The ideal candidate will have a strong background in managing Azure Virtual Desktop environments, along with...
-
Infrastructure Manager
3 days ago
Quezon City, National Capital Region, Philippines R1 RCM Full time ₱1,200,000 - ₱2,400,000 per yearWe are looking for an experienced Azure Virtual Desktop Operations Manager to lead our virtual desktop infrastructure team. The ideal candidate will have a strong background in managing Azure Virtual Desktop environments, along with proficiency in Nerdio and other Azure management tools.Key Responsibilities:Strong understanding of Azure Virtual Desktop...