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3 weeks ago

Quezon City, Philippines Sapient Global Services Full time

Overview

One-day hiring process Earn up to 25k monthly We are looking for dedicated Non Voice Agent to join our team This is for urgent hiring, Apply Now

Responsibilities
  • Manage non-voice account tasks including data entry, email correspondence, and chat support.
  • Provide accurate information and resolve inquiries through written communication.
  • Process service requests, updates, and follow-ups efficiently.
  • Ensure high-quality and timely responses to customer queries and issues.
  • Maintain detailed records of interactions and transactions.
  • Meet performance targets for productivity, quality, and customer satisfaction.
Qualifications
  • College graduate of any course
  • No prior non-voice experience necessary—we provide comprehensive training
  • Strong written communication and organizational skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with non-voice support tools and systems is a plus but not required.
  • Typing speed of at least 40 WPM (Words Per Minute).
  • Ability to work independently and as part of a team in a dynamic environment.
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