Now Hiring

4 weeks ago

Quezon City, Philippines Sapient Ph Full time

Now hiring for Customer Care Agent at Metro Manila Sites We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now

Responsibilities:
• Handle inbound calls and provide accurate information regarding products and services
• Assist customers with placing orders, processing returns, and resolving product-related issues
• Address customer complaints and escalate complex concerns to the appropriate teams when needed
• Maintain a courteous and professional tone to ensure a positive customer experience
• Consistently meet performance metrics for call quality, resolution time, and customer satisfaction


Qualifications:
• High school diploma or equivalent
• Excellent verbal communication and active listening skills
• Proficient with computers and able to navigate multiple systems simultaneously
• Strong problem-solving abilities with a calm, solution-focused approach under pressure
• Capable of managing high call volumes in a fast-paced, customer-focused environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day

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