GBS Junior Customer Service Representative

3 weeks ago

Muntinlupa, Philippines Tamaray People Solutions Corporation Full time

GBS Junior Customer Service Representative

Tamaray People Solutions Corporation

On-site - Muntinlupa; 1-3 Yrs Exp; Bachelor; Full-time

Job Description
  • Act as the liaison and advocate for the customer’s needs, requests, and requirements when leveraging Samplers, Laboratories, Management, Sales, and Business Development resources to complete projects
  • Coordinate with various departments to ensure prompt and appropriate responses to customer needs.
  • Outlines the scope, quotes, schedules, and coordinate the dispatch of sample collection and analysis projects to field and laboratory assets in their territory
  • Consult with customers to develop analysis protocols, create testing schedules and interpret results.
  • Demonstrate a deep understanding of regulatory requirements, onboard treatment systems, procedures, and service offerings.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Working Location

On-site - Muntinlupa

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