Remote Call Center Representative
3 weeks ago
Join to apply for the Remote Call Center Representative role at MCI Angeles City, PHFull-TimeHourlyMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We’re looking for enthusiastic Remote Call Center Representatives to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well-known clients. In this role, you’ll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while delivering exceptional service. Key Responsibilities Handle inbound and outbound calls professionally and efficiently. Resolve customer issues on the first call through effective problem-solving. Research and retrieve information across systems to support customer needs. Accurately document interactions and process claims. Guide customers through options to find the best solutions. Follow scripts, policies, and procedures while using available resources. Protect customer privacy and handle sensitive information appropriately. Escalate complex issues to the appropriate team members. Stay current with training, updates, and program knowledge. Maintain consistent attendance and adhere to scheduling requirements. Qualifications Must be 18 years or older High school diploma or equivalent Previous call center experience Work from home experience Strong command of the English language Typing speed of 20+ WPM High speed internet connection Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with Windows operating systems Skilled in troubleshooting and follow-up Able to multitask and self-manage effectively Excellent interpersonal skills What You Can Expect from MCI HMO Coverage plus a dependent Dental Coverage Free meal during training Career growth and learning Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses Frequent disinfection, fogging of workplace Opportunities for growth and promotion Employee shuttle services Company retreats and off-site events Sharpen your social skills while meeting awesome people and making new friends Plus, more in-office rewards, raffles, recognition gifts, and treats At MCI, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. #J-18808-Ljbffr
-
Remote Call Center Representative
3 days ago
Southern Manila District, Philippines MCI Full timeOverview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...
-
Remote Technical Support Representative
3 weeks ago
Capital District, Philippines MCI Full timeOverview Remote Technical Support Representatives to provide technical assistance and troubleshooting support for a variety of clients across industries. In this role, you’ll respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism. Strong proficiency...
-
Remote Sales Representative
3 days ago
Capital District, Philippines MCI Full timeJOB TYPE / POSITION OVERVIEW Full‑Time / Hourly MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology...
-
Remote Technical Support Representative
3 weeks ago
Capital District, Philippines MCI Full timeOverview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...
-
Sales Representative
7 days ago
Capital District, Philippines Michael & Associates, Attorneys at Law Full timeBe Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law! At Michael & Associates, we’re more than a law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly grown into one of the largest and most in-demand firms in the state by combining bold legal strategy with cutting-edge...
-
Sales Representative
7 days ago
Capital District, Philippines Michael & Associates, Attorneys at Law Full timeBe Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law! At Michael & Associates, we’re more than a law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly grown into one of the largest and most in-demand firms in the state by combining bold legal strategy with cutting-edge...
-
Call Center Technical Support Representative
7 days ago
Southern Manila District, Philippines MCI Full timeCall CenterTechnical Support Representative MCI Copenhagen, Capital Region of Denmark, Denmark Join or sign in to find your next job Join to apply for the Call CenterTechnical Support Representative role at MCI Call CenterTechnical Support Representative MCI Copenhagen, Capital Region of Denmark, Denmark 1 week ago Be among the first 25 applicants Join to...
-
Call Center Agent
3 weeks ago
Capital District, Philippines Metacom Careers Full timeJoin to apply for the Call Center Agent (temp work at home) role at Metacom Careers Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues efficiently, ensuring a positive experience. Maintain accurate records of customer interactions and transactions. Assist in the training of new staff...
-
Remote Sales Representative
2 weeks ago
Eastern Manila District, Philippines MCI Full timeRemote Sales Representative – MCI Join MCI, a leading tech‑enabled business services company, as a Remote Sales Representative. The role focuses on outbound sales initiatives for a portfolio of high‑profile clients across industries such as healthcare, retail, government, and fintech. You’ll engage existing and potential customers, promote products...
-
Peer Review Specialist
3 weeks ago
Capital District, Philippines Remote Raven Full timePosition Summary We are seeking a highly skilled and detail-oriented Peer Review Specialist to support our Residential, PHP, and IOP levels of care. This individual will be responsible for conducting peer reviews, case consultations, and interfacing with insurance payers to obtain continued authorization. The ideal candidate will be a licensed clinical or...
