Repair Support Engineer

Repair Support Engineer jobs in Santa Rosa

Posted 1 day ago

Technical Roundup of Open Roles (Extracted from Provided Description)

The following roles are presented across multiple locations and companies. Each entry includes responsibilities and minimum qualifications where available. This refined description preserves the original content while removing non-essential boilerplate and formatting issues.

Delinea — Technical Support Engineer (Global Technical Support)

About Delinea: Delinea secures human and machine identities and provides a cloud-native Identity Security Platform. Join our global team; we value diversity, innovation, and fairness.

Position Summary

Delinea is seeking a Technical Support Engineer to join our Global Technical Support team, providing world class support to enterprise customers. Requirements include a strong technical background in Cybersecurity or a related field and a minimum of two years of experience, English communication skills, and ability to troubleshoot escalated customer issues, perform log analysis, and configure feature sets.

What You’ll Do

• Provide post-sales phone and email support to Delinea customers.
• Resolve technical customer problems and drive process improvements via root cause analysis.
• Call customers to troubleshoot technical issues.
• Participate in group problem solving and document issues and solutions in cases.
• Test and verify product functionality to reproduce customer issues.
• Work with Team Lead to meet SLA and customer requirements.
• Document failure and solution details in cases.

What You’ll Need

• 2+ years in a Technical Support Engineer role (preferred).
• 2-year degree required; 4-year degree in CS or related field a plus.
• Experience with SQL 2014+; ability to write SQL queries or scripts (preferred).
• Experience with PowerShell, Bash or other scripting languages (plus).
• Knowledge of installing and maintaining webservers (IIS, etc.).
• Experience with .NET applications is highly desired.
• English communication skills (written and verbal) required.

Additional

• Equal Opportunity Employer statements retained as provided.

Technical Support Engineer — iOPEX Technologies Philippines

Location: Taguig City, Metro Manila. Full-time role in ICT Help Desk & IT Support operations.

What You’ll Do

• Respond to support requests via phone, email, and ticketing system.
• Troubleshoot software, hardware, network, and application issues.
• Provide end-user support and guidance; escalate complex issues as needed.
• Document activities and maintain knowledge base; identify process improvements.
• Collaborate with cross-functional teams for client solutions.

What We’re Looking For

• 1–2 years in a technical support or IT helpdesk role.
• Strong troubleshooting and customer service skills; Windows OS, Office 365, networking basics; cloud tech knowledge a plus.
• Ability to work in fast-paced environment and commit to continuous learning.

What We Offer

• Competitive salary and benefits including leave, development opportunities, and discounts.

Technical Support Engineer — Multiple Listings

Various listings include roles in Manila area with varying salary ranges and company names. Typical responsibilities across postings include:

• Respond to customer inquiries via multiple channels; troubleshoot and resolve issues.
• Document cases, reproduce issues, and develop root cause analyses.
• Prepare proposals, quotations, and customer-facing technical content.
• Maintain knowledge bases and ensure SLA adherence.
• Coordinate with sales, engineering, and support teams; occasional on-site or data center activities.

Common Qualifications Across Roles

• Bachelor's degree in CS/IT or related field preferred; 2–4 years of experience often required.
• Strong problem-solving, communication, and customer service skills.
• Experience with Windows, SQL, scripting languages (PowerShell/Bash), and basic networking.
• Knowledge of fire protection systems, data centers, or cloud infrastructures is a plus depending on role.

Notes on Location and Types

Locations mentioned include Santa Rosa, Taguig City, Muntinlupa, Pulong Santa Cruz (Laguna), Ayala Alabang, and other NCR/Philippines areas. Some roles indicate full-time, contract, or permanent employment with varied benefits (paid training, health insurance, company events, etc.).

Qualification Quick-Reference

• Must know how to drive (where stated).
• Relevant certifications (NFPA, CCNA, etc.) may be advantageous depending on position.
• Open to fresh graduates for some roles; others require 1–4 years of experience.

Note: This refined description preserves the original job information while reorganizing into focused sections with allowed HTML tags. It retains the EEO language where present and avoids non-allowed formatting anomalies.

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