Project Manager

3 weeks ago

Pasig, Philippines MSM-HK TELECOM TECHNOLOGY Full time

Role Overview This Project Manager (PM) will lead and coordinate end-to-end service migration projects. The PM will serve as the primary point of contact, responsible for managing project scope, timelines, risks, and deliverables while ensuring a seamless transition of network services with minimal disruption to business operations. Project Managers are skilled at getting the best out of the people and projects they oversee. Responsibilities Manage the full lifecycle of customer circuit migration projects, from initiation through planning, execution, monitoring, and closure. Serve as the primary liaison between customers, internal engineering teams, vendors, and carriers. Develop and maintain project plans, schedules, and risk registers to ensure timely delivery of migration activities. Coordinate circuit provisioning, testing, and cutover activities across multiple stakeholders. Proactively identify risks, issues, and dependencies, providing mitigation strategies to keep projects on track. Conduct regular status meetings and provide detailed reporting to customers and management. Ensure all migration activities comply with customer requirements, service level agreements (SLAs), and industry standards. Facilitate post-migration reviews to capture lessons learned and drive continuous process improvements. Manage change control processes for scope adjustments and escalations. Supporting team members on projects and bids to improve overall team performance Evaluating the success of the project against its benchmarking and sharing lessons or best practices with other organisations or project managers. Experience/Qualifications Bachelor’s degree in Telecommunications, Information Technology, Project Management, or related field (or equivalent work experience). 5+ years of project management experience in telecommunications or IT network services, with a focus on circuit migrations, provisioning, or service delivery would be a plus. Strong understanding of Transmissions, WAN, LAN, IP networking, and telecom infrastructure. Proficiency with project management methodologies. Excellent communication, customer engagement, and stakeholder management skills. Strong problem-solving skills with the ability to manage multiple priorities under tight deadlines. Project Management Professional (PMP), PRINCE2, or similar certification preferred Customer-focused with a strong service delivery mindset. Detail-oriented and highly organized. Able to lead cross-functional teams and manage third-party vendors. Comfortable working in fast-paced, high-pressure environments. Proactive, adaptable, and results-driven. #J-18808-Ljbffr

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