Studio Tech Support

4 weeks ago

Naga, Philippines Solaireresort Full time
  • State/Province NCR
  • Country Philippines
Job Description

• Responsible for day to day IT, studio equipment production support and monitoring

• Handles calls, email inquiry, instant messages from internal business unit

• Perform first level of support in daily operation for both production and operation

• Trouble shoot technical problem based on given SLA

• Respond and perform technical analysis and repair of all production operation related issue

Requirements
  • Minimum of 3years experience in IT and Audio video operation and services
  • 3years of above experience in computer network and Desktop support
  • Strong knowledge of audio video setup, installation and from different types of source and distribution
  • Knowledgeable in basic html and database
  • Basic understanding of monitoring tools (e.g., Zabbix and Nagios)
  • Able to read and understand electronic schematic diagram
  • Proficient in English language (both written and oral)
  • Must be knowledgeable in MS Office, Desktop support, TCP/ IV, virtualization, JIRA , DHCP, MS Teams, Wireless Management, Wi-Fi.
  • Other task assigned will be assigned by respective leaders.
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