Technical Consultant

4 weeks ago

Makati, Philippines Swift-Up Philippines Full time

Job Description Government Mandated Benefits Insurance Health & Wellness

Commuter Checks & Assistance, Company Equipment, Employee Discount, Open Workspace

Professional Development

Employee Assistance Program, Job Training, Professional Development

Bereavement Leave, Birthday Leave, Maternity & Paternity Leave

Work-Life Balance

Work from Home

Read More

Roles and Responsibilities:

  • Lead design and implementation of automated Dynamics CRM solutions.
  • Serve as trusted advisor to customers and teams.
  • Improve business processes and recommend solution roadmaps.
  • Ensure solution integrity and develop reusable assets.
  • Collaborate with stakeholders to gather requirements and create prototypes.
  • Guide teams on solution architecture, best practices, and coding standards.
  • Oversee project delivery, ensuring alignment with goals.
  • Educate teams on platform updates and new features.
  • Conduct product demos and mentor team members.
  • Ensure compliance with ISMS 27001.
  • Minimum of 3 years’ experience in same role

Technical Skills:

  • Expertise in D365 CRM, Power Apps, Plugins, Workflows, and Custom Workflow Assemblies.
  • Knowledge of platform integration, APIs, and architectural frameworks.
  • Proficient in Sales, Customer Insights, Customer Service, Field Service, and Microsoft Social Engagement.
  • Hands-on with Azure OpenAI Studio, MS D365 setup, installation, and deployment.
  • Experience with Canvas/Model-Driven Apps, CDS, and Microsoft .NET technologies.
  • Data migration and integration expertise (REST API, middleware).
  • Familiar with Power Pages, Power Apps Portals, Azure services, and agile methodologies.
  • Proficient in source control (GIT, VSS) and CI/CD.

Functional Skills:

  • Experienced MS D365 CRM professional with expertise in project delivery and fitment analysis.
  • Strong knowledge of performance tuning, data integration, and migration.
  • Skilled in RFPs/RFIs, program management, and risk mitigation.
  • Exceptional stakeholder and vendor management abilities.
  • Strong leadership, communication, and team development skills.
  • Proven experience with US, Australian, and UK clients.
  • Proficient in Jira, Confluence, and project management tools.

Working Location

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