Content Moderation Manager

4 weeks ago

Quezon City, Philippines MicroSourcing Full time

Join to apply for the Content Moderation Manager role at MicroSourcing Location: Metro Manila | Work setup: Onsite | Night shift Why join MicroSourcing Competitive Rewards: Above-market compensation, day‑one healthcare coverage for you and dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses. A Collaborative Spirit: Dynamic teams in a people‑first culture with company‑hosted activities and team‑building events. Work‑Life Harmony: Healthy balance between professional goals and personal well‑being. Career Growth: Structured development programs and career pathways to build leadership capabilities. Inclusive Teamwork: Diversity celebrated, individuality valued. Your Role Oversee and support the Content Moderation team from a program‑level standpoint, ensuring operational excellence and alignment with client expectations. Manage day‑to‑day moderation operations while maintaining the ability to perform moderation duties when necessary. Identify and remove illegal, harmful, or inappropriate content or escalated to higher‑level review teams as needed. Monitor live or high‑risk content and ensure timely responses to flagged issues. Analyze trends and behavioral patterns in content violations to guide preventive actions and strategy improvements. Maintain and update region‑specific sensitive vocabulary lists to reflect cultural and regulatory standards. Track operational metrics and generate detailed reports on content volumes, moderation accuracy, and violation trends. Collaborate with policy, legal, trust & safety, and other cross‑functional teams for escalations, policy updates, and workflow optimization. Stay current with changes in platform features, community standards, and local legislation, ensuring compliance and readiness across the team. What You Need Proven experience managing content moderation programs or operations. High level of program management maturity and ability to drive team performance. Demonstrated ability to coach and develop Team Leaders to meet quality and productivity targets. Client‑facing experience with strong stakeholder management and communication skills. Proficiency in English (reading and writing). Strong computer literacy and familiarity with MS Office or similar tools. Preferred skills/expertise Experience working in Trust & Safety, Risk Operations, or Policy Enforcement. Strong analytical and reporting skills to interpret moderation trends and performance metrics. Excellent judgment and decision‑making under pressure. Experience managing high‑volume, fast‑paced operational environments. Adaptability to shifting client requirements and evolving online content regulations. About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU MicroSourcing firmly believes that our company’s strength lies in our people’s diversity and talent. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. Equality is not merely a slogan—it's our way of life. Here, we don’t just accept your unique authentic self—we celebrate it. For more information, visit #J-18808-Ljbffr

  • Content Moderation Manager

    1 week ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Discover your 100% YOU with MicroSourcingPosition:Content Moderation - ManagerWork setup & shift:Remote | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.A...

  • Content Moderator

    4 days ago

    Quezon City, Philippines MIRANDA HR Full time

    Urgent need of Content Moderator for Blended account Earn 29k-32k Salary package Work on-site in Ortigas area Virtual process With or without call center experience

  • Content Moderation Agent

    1 week ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱900,000 - ₱1,200,000 per year

    Discover your 100% YOU with MicroSourcingPosition:Content Moderation - AgentWork setup & shift:Remote | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.A Collaborative...

  • Content Moderation

    4 weeks ago

    Quezon City, Philippines MicroSourcing Full time

    Join to apply for the Content Moderation - Team Lead role at MicroSourcing . Location: Metro ManilaWork setup & shift: Onsite | Dayshift Discover your 100% YOU with MicroSourcing! Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group...

  • Content Moderation Account

    2 days ago

    Quezon City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    About the role We have an exciting opportunity for a Content Moderation - NON-VOICE ACCOUNT to join the passionate and driven team at Talent Outsourcing Channel Solutions in Eastwood Quezon City Metro Manila. This is a full-time role where you will play a vital part in maintaining the safety and quality of our client's online platforms. What you'll be...

  • Content Moderator

    1 week ago

    Davao City, Davao, Philippines SixEleven Full time ₱168,000 - ₱180,000 per year

    URGENT HIRING: CONTENT MODERATORQualifications:At least 18 years oldHigh school graduate or equivalentAvailable to start immediatelyNot currently enrolled in schoolBasic computer skillsAble to read and writeWilling to commit to long-term employmentJob Types: Full-time, Fresh graduatePay: Php14, Php15,000.00 per monthBenefits:Additional leaveCompany Christmas...

  • Content Moderator

    2 weeks ago

    Quezon City, National Capital Region, Philippines Wipro Limited Full time ₱15,000 - ₱30,000 per year

    Job Title: Content Moderator Req Id: City: Quezon City State/Province: Manila Posting Start Date: 10/30/25 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of...

  • QA Analyst

    3 weeks ago

    Cavite City, Philippines Appen Full time

    About Appen Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation...

  • Customer Service for Content Moderation Account

    2 weeks ago

    Quezon City, National Capital Region, Philippines TalentSync Training and Development Full time ₱200,000 - ₱250,000 per year

    About the role Join our dynamic team as a Customer Service Representative for our Content Moderation Account (NON-VOICE). In this full-time role based in Quezon City Metro Manila, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity to develop your skills in a fast-paced and...

  • Japanese Bilingual with Content Moderation experience

    3 weeks ago

    Eastwood, Quezon City, Philippines TECH MAHINDRA Full time

    Candidate must be good in both English and Japanese language. Proficiency in both reading and writing in Japanese is required Candidate should have quality assurance or content moderation experience. Has Basic Computer Skills preferably with knowledge in Word/Docs and Excel/Spreadsheet Must be willing to work onsite in Eastwood, Quezon City.