Phrn Qa Specialist
3 weeks ago
Overview
Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers
Physical Sites: Taguig, Cebu, and Pampanga
Our Clinicians & Associates advocates for better patient care while enjoying these benefits:
Benefits- Work from Home
- HMO on Day 1 with 2 Dependents upon regularization
- Group Life Insurance
- Highly Competitive Salary
- Annual Salary Increase
- Performance Bonus
- Service Incentive Leave (SIL) with Leave Conversion
- Work-Life Integration
- Get Visa Sponsorship & Work Abroad (*)
*Terms and Conditions Apply
ResponsibilitiesThe responsibilities of a QA Specialist are outlined but not limited to the following:
- Responsible in ensuring accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work processes that further improves clinical operations standards
- Performs quality audits, validates results and communicates recommendation among responsible departments
- Participates in design, review, and amendment of QA monitoring tools and guides.
- Creates QA reports and provides data to Quality Assurance leadership
- Uses quality monitoring data management system to track and document performances
- Works with the Operations and Training teams to analyze performance feedback and resolve issues
Required Qualifications:
- With active PHRN
- At least 12 months BPO/CPO experience
- QA experience preferably
- Preferably with 12 months clinical experience
- Expert on related clinical work experience, client techniques and processes
- Excellent organizational and planning skills with ability to multi-task
- With good attention to details
- Excellent oral, written and interpersonal communication skills
- Exceptional listening and analytical skills
- Knowledgeable in MS Office applications especially Word, PowerPoint and Excel
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