RevTech Support Specialist

4 weeks ago

Bacoor, Philippines Fadv Full time

RevTech Support Specialist - Salesforce Platform (Philippine-based) Alabang, Remote, Philippines - Full Time

Are you passionate about empowering teams through technology? Apply now as a RevTech Support Specialist and become the go-to expert for Salesforce across different teams in our global organization. The RevTech Support Specialist will act as the main point of contact responsible for providing guidance and support about the Salesforce application for Sales, Customer Success, CARE, PAM (US, APAC, EMEA, Australia, global) members in the company. The goal is to provide best-in-class service for our internal customers. The following are, but not limited to, the requirements for this position.

Responsibilities:
  • Be the go-to expert for day-to-day Salesforce support across global Sales, Customer Success, and PAM teams
  • Own troubleshooting, escalations, and in-app guidance for CPQ, opportunity management, case handling, and more
  • Create and configure products in Salesforce CPQ, including pricing adjustments
  • Collaborate with Product Management to understand product lines and support internal inquiries
  • Manage onboarding/offboarding, permission updates, and system approvals with security best practices
  • Handle junior-level admin tasks: reports, templates, fields, picklists, queues, list views, and groups
  • Support system testing and major project launches
  • Document processes and maintain a support handbook
  • Track and resolve support cases from start to finish
  • Partner with RevTech, Project Managers, and Field Enablement to improve processes and training
  • Drive measurable gains in sales efficiency and productivity
  • Maintain live support coverage across business and global hours
  • Foster collaboration and take initiative in resolving field questions
  • Bonus if you bring basic SF Admin skills (Data Loader, workflows, roles, permissions, etc.)
  • Familiarity with RevTech tools like SalesLoft, Sales Navigator, ZoomInfo, DocuSign
  • Willingness to pursue Salesforce Admin certification
  • Assist with SD Demo user setup
This Is What We\'re Looking For:
  • Experience with the Salesforce platform, either as a user or administrator
  • Proven ability to work effectively in a team environment with shared responsibilities and collaborative team spirit.
  • Strong interpersonal and communication skills with the demonstrated ability to provide excellent customer service.
  • Bachelor’s degree with 2 years’ client or sales support experience
  • Proper customer-oriented verbal and email communication skills
  • Excellent business analysis and problem-solving skills
  • Ability to work with people of varying technical skills
  • Ability to work effectively with individuals at all levels of an organization
  • Proficient in MS Office applications
  • Proficient in both spoken and written English language
  • Must be able to work US Hours/Global Hours
  • Ability to organize and prioritize tasks

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

#J-18808-Ljbffr

  • IT Support Specialist

    3 weeks ago

    Bacoor, Philippines TaskUs Full time

    .IT Support Specialist page is loaded## IT Support Specialistlocations: Bacoor, Cavite, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R\_2509\_13511****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients...

  • IT Support Specialist

    4 days ago

    Bacoor, Calabarzon, Philippines TaskUs Full time ₱250,000 - ₱450,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Digital Customer Success Specialist

    3 days ago

    Bacoor, Philippines Kintsugi Full time

    Digital Customer Success Specialist (Philippines) Join to apply for the Digital Customer Success Specialist (Philippines) role at Kintsugi Kintsugi is transforming sales tax compliance with AI-driven automation, making it easier for e-commerce, SaaS, and other businesses to navigate complex tax regulations. As we scale, we are looking for a Digital Customer...

  • Process Improvement Specialist

    5 days ago

    Bacoor, Philippines MicroSourcing Full time

    Join to apply for the Process Improvement Specialist role at MicroSourcing Direct message the job poster from MicroSourcing Discover your 100% YOU with MicroSourcing! Position: Process Improvement Specialist Work setup & shift: Work From Home | Night Shift You’ll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one,...

  • Talent Sourcing Specialist

    2 weeks ago

    Bacoor, Calabarzon, Philippines TaskUs Full time ₱800,000 - ₱1,200,000 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Compliance Specialist

    1 week ago

    Bacoor, Calabarzon, Philippines Chromaesthetics Inc Full time ₱30,000 - ₱60,000 per year

    Position Overview:The Compliance Specialist is responsible for ensuring that theorganization operates in accordance with applicable national,local, and industry-specific regulations. This role supports thedevelopment, implementation, and enforcement of internalpolicies and procedures to promote a culture of complianceand ethical conduct. The Compliance...

  • Finance Specialist

    2 days ago

    Bacoor, Philippines Wing Assistant Full time

    Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails. Disclaimer: This is an opening exclusively for Filipino candidates. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Finance Specialist (Remote) Wing is on...

  • ABA Data Entry Specialist

    3 weeks ago

    Bacoor, Philippines RemoteVA Full time

    ABA Data Entry Specialist (CentralReach) We are seeking a detail-oriented and experienced ABA Data Entry Specialist to support our clinical team by accurately entering behavioral data into the CentralReach platform. This role is critical to maintaining data integrity and ensuring timely documentation for client progress and reporting. Key Responsibilities:...

  • Paid Media Specialist

    3 weeks ago

    Bacoor, Philippines Rocket Clicks, LLC Full time

    At Rocket Clicks, we specialize in helping Family Law Firms grow their business through digital marketing. We are not just an agency - we’re a long-term growth partner. Our team thrives on solving challenges, driving measurable results, and building trusted client relationships. We believe that how we work matters just as much as what we deliver. Our...

  • Quality Control Specialist | Mid Shift

    3 weeks ago

    Bacoor, Philippines KMC Solutions Full time

    Quality Control Specialist Work Set-up and Schedule: WFH; Mid Shift Job Description The Quality Control Assurance (QA) specialist ensures company and customer quality standards are being met. Working under the supervision of the QA manager, the specialist will execute supplier and product approvals, document verifications, and execute all compliance related...