
Non-Voice Role/IT Service Desk Specialist/Looking for IT Grads
7 days ago
Overview
Non-Voice Role/IT Service Desk Specialist/Looking for IT Grads at Caldwell Communications
We are hiring for a Non-Voice IT Service Desk Specialist role suitable for IT graduates. Applications welcome from qualified candidates.
Job Responsibilities- Answers phone calls and provides information/assistance to clients
- Checks mail, fax, and internet mail to provide customer assistance
- Communicates with customers on the phone or in writing to address concerns
- Answers participant questions and works to understand what critical information is being asked
- Open to candidates who completed college; no experience required
- Open to high school and senior high school graduates with BPO experience
- Excellent to above-average English communication skills
- BPO experience is a plus but not necessary
- Can do onsite work
- Located within 25km to 35km of the work location
- Competitive Salary
- 13th Month Pay
- HMO with 3 free beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for top performers
- Retirement/Life Insurance for qualified staff
- Work-life balance programs
- Entry level
- Full-time
- Information Technology
- Advertising Services
Referrals increase your chances of interviewing at Caldwell Communications.
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