Non-Voice Role/IT Service Desk Specialist/Looking for IT Grads

7 days ago


Quezon City, Philippines Caldwell Communications Full time

Overview

Non-Voice Role/IT Service Desk Specialist/Looking for IT Grads at Caldwell Communications

We are hiring for a Non-Voice IT Service Desk Specialist role suitable for IT graduates. Applications welcome from qualified candidates.

Job Responsibilities
  • Answers phone calls and provides information/assistance to clients
  • Checks mail, fax, and internet mail to provide customer assistance
  • Communicates with customers on the phone or in writing to address concerns
  • Answers participant questions and works to understand what critical information is being asked
What We Are Looking For
  • Open to candidates who completed college; no experience required
  • Open to high school and senior high school graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Located within 25km to 35km of the work location
Benefits
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for top performers
  • Retirement/Life Insurance for qualified staff
  • Work-life balance programs
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Advertising Services

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